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MS Office LAN And WAN Load Balancing Analyst
(Jobs in Norcross, GA)
 
Requirement id 15953
Job title Analyst
Job location in Norcross, GA
Skills required Cisco Routers And Switches, MS Office, Technical Project Management, LAN And WAN Load Balancing
Open Date 17-Oct-2013
Close Date
Job type Contract to Hire
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Analyst: Cisco Routers And Switches, MS Office, Technical Project Management, LAN And WAN Load Balancing

** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays

Job Purpose
To provide network operations technical support and coordinate activities related to network service request, network performance, and the updating / configuration of network tools in a complex network environment.

Job Responsibilities
• Execute network service requests and coordinate network changes. Perform peer reviews for changes authored by coworkers.
• Experience with network diagnostic tools required, ie. Spectrum, eHealth, HPNA and the ability to utilize these tools to insure maximum network performance is achieved.
• Provide Sniffer capture and decode. Perform detailed packet analysis via data packet capture to rule out network issues and provide diagnostics for application performance issues and server problems.
• Maintain network system tools and applications. Perform updates related to network changes, additions or device retirements.
• Ability to communicate with Business unit management and/or their clients disseminating information relevant to the client request in a clear and concise manner.
• Resolve incidents deal with difficult situations, bringing professionalism and tact during stressful circumstances, represent Fiserv as a quality organization.
• Participates in problems reviews, bridge calls and Sigma meetings as needed.
• Assists with Maintenance Windows and disaster recovery tests as needed.
• Create and maintain internal processes and procedures.
• Create & review monthly Reporting including capacity reporting, incident reporting, etc.
• All other duties as assigned.

Job Requirements

Education Required
Bachelors Degree, related work experience can be substituted for the educational requirements.

Experience Required
3 - 5 years of hands on network support experience

Skills and Knowledge Required
• Excellent communication skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors.
• Must be outgoing, self-starter and be able to resolve complex issues with limited supervision or direction.
• CCNA desired. Proficiency in Cisco routers and switches, Microsoft Office Applications and Visio Diagramming.
• Excellent oral, written, analytical skills. Ability to communicate technical concepts to non-technical employees.
• Must be able to work as a team member in a technical project environment. Must be self-motivated and able to think “outside the box.”
• Experience defining and creating process and procedure documentation preferred. Ability to act a mentor and train 1st level associates.
• Thorough understanding of LAN/WAN technology and protocols including but not limited to BGP, EIGRP, HTTP, FTP, TCP, and Spanning Tree.

Working Conditions
• Shared working environment in Command Center.
• Stressful situations may occur occasionally
• Occasional lifting, up to 50 pounds
• Some travel required


Additional Responsibilities and Requirements
• Experience configuring and independent troubleshooting of Cisco Switches and Routers.
• Experience with troubleshooting WAN and LAN connectivity issues.
• Knowledge of BGP& EIGRP is necessary.
• Knowledge of load balancing concepts is required. Specific knowledge of Brocade and Cisco Load Balancing products is desirable.
• Working knowledge of CheckPoint & Juniper Firewalls is a plus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 15953 while calling.
 
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