MS Office Ticket Management Solution Service Now Administrator Help Desk Developer<   Requirement id 142038 Job title Developer Job location in Columbus, OH Skills required Ms O365 Exchange And Unified Communication Environment., MS Office, TIME MANAGEMENT, Ticket Management Solution Service Now A Open Date 03-Jul-2023 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Developer: Ms O365 Exchange And Unified Communication Environment., MS Office, TIME MANAGEMENT, Ticket Management Solution Service Now A Start date :07/10/2023 End Date :06/30/2024 Submission deadline :07/05/2023 Client Info :DAS Description : ------------------------------------------------------ Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. Job Description: • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps. • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application, and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Manage and report time spent on all work activities. • Follow quality standards. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. Mandatory skills Microsoft O365, ability to type 40+ WPM, excellent time management Certifications or Desired skills if any Experience with ServiceNow, Salesforce or similar ticketing system. Qualifying questions if any Are you able to provide access to a computer as well as a consistent internet connection? Are you able to work from home without distraction? Open to Open market Laptop Shipped/ Need to pick up Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142038 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2),    Ms O365 Exchange And Unified Communication Environment. job openings in other states Jobs List Help Desk III -129458 Create date: 24-Apr-2024 No of Submissions : 3 Start date : 06/03/2024 End Date : 06/30/2024 Submission deadline : 4/30/2024 at 4:00 PM CST. Client Info : DOA Note : * Interview Process: one Teams interview, two max. Video and Audio on. * Duration: Until 6/30/24 with possibility of extension <.... (This job is for - Intune Jobs in WI Madison Consultant - (in Madison, WI))     (Developer: Ms O365 Exchange And Unified Communication Environment., MS Office, TIME MANAGEMENT, Ticket Management Solution Service Now A in Columbus, OH)

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