MS Office Written And Verbal Communication Skills Problem Solving Skills Fast Paced   Requirement id 133095 Job title Specialist Job location in Lincoln, NE Skills required MS Office, Customer Services Support, Technical Systems Support, Written And Verbal Communication Skills Open Date 11-Apr-2022 Close Date Job type Contract Duration 13 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: MS Office, Customer Services Support, Technical Systems Support, Written And Verbal Communication Skills start date:5/1/2022 End date:05/31/2023 submission deadline:04/20/2022 client info : NeDHHS Description: Help Desk Specialist Provide direct technical and customer system support to end users via phone, e-mail, webex or in person as needed. Identify trends in reported issues and notifies system leaders. Provide first-line technical support to end-users in the use of the computer systems and software applications and services. Diagnoses and resolves more basic or common problems through discussions with end users. Escalate unresolved reported issues to appropriate technical staff. Accurately documents and reports problems to technical staff for resolution Create user accounts for organizations and individuals. Develop and implement training plans as necessary. Provide system training for internal program staff to provide new staff training and existing staff training on new system updates as needed to ensure staff are trained to use the system to support programmatic needs. Assist in training external users via phone, e-mail, webex or in person as needed. Create and maintain technology system training manuals and educational materials (including web page development). Assist in de duplication and merging of system cases within the system. Skills Proficient in Microsoft Office (Excel, Word) Readily adapts to new systems and processes Strong organization, planning, problem solving, and decision making skills. Comfortable prioritizing and managing multiple tasks. Experience in training related to technology preferred Ability to speak and write clearly and accurately in English High level of analytical thinking to solve problems with an understanding of technology ability to ask the right questions and apply solutions to business problems. Must possess good customer relation skills, will be interfacing with customers daily - provide outstanding telephone, email and chat support to our internal and external end users Must be able to work unsupervised and perform tasks assigned Self-motivated and adept at problem-solving Experience/Training/Education: Experience in a support/helpdesk position preferred High school diploma required   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133095 while calling.   Other jobs in NE: Lincoln (21), MS Office job openings in Lincoln, NE Jobs List Project Manager - 63752 Create date: 02-Jun-2020 Candidate must be our W2 Employee Description: Under general direction, this position would be responsible for planning, directing and coordinating project management activities of designated project(s) ensuring that the goals and objectives of the project(s) are accomplished within the prescribed timeframe and requirements. .... (This job is for - MS Office Jobs in NE Lincoln Manager - (in Lincoln, NE)) Technical Writer/Trainer - 52903 Create date: 09-Jan-2018 Start Date :01/22/2018 End Date :06/30/2018 Submission Deadline :01/17/2018 Client Info : NeEDU Description : To develop and deliver training to Nebraska Department of Education (NDE) and School Food Authorities (SFA) staff regarding the new Direct Certification system. .... (This job is for - MS Office Jobs in NE Lincoln TechLead - (in Lincoln, NE)) 39304 - Health Care Data Analyst Create date: 07-Dec-2011 [***Note : Close Date : 12/13/2012***] [Note : Start Date : 01/01/2012 End Date : 06/30/2012] Description : Required: - Bachelors degree or 5 years experience operating within the health care industry. - 5 years experience in the collection and analysis .... (This job is for - MS Office Jobs in NE Lincoln Analyst - (in Lincoln, NE)) 37146-Senior Project Manager Create date: 07-Apr-2011 Required: * Bachelors degree or higher. * At least five, preferably seven years of medium to large-scale project experience in a project management role. * Strong experience with project planning, resource planning, work plan development, and project management proc.... (This job is for - Project Management Tools MS Office PMP Jobs in NE Lincoln Manager - (in Lincoln, NE))    MS Office job openings in other states Jobs List Project Administrator - P24-188813 Create date: 19-Mar-2024 start date : 04/01/2024 End date :09/30/2024 submission deadline : 03/22/2024 client info : CO HCPF Note: * Position Location: Remote Description : The role of the Project Administrator is to schedule, coordinate, and orga.... (This job is for - MS Office Jobs in CO Denver Administrator - (in Denver, CO)) GA DDS - Level 1 IT Help Desk Analyst - (730829) Create date: 15-Mar-2024 Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center envir.... 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(This job is for - MS Office SLA SME Jobs in NE OMAHA Consultant - (in Omaha, NE)) (Specialist: MS Office, Customer Services Support, Technical Systems Support, Written And Verbal Communication Skills in Lincoln, NE)

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