MS Office Verbal Communication Customer Service And Support Bachelors Degree Associ   Requirement id 139707 Job title Consultant Job location in Nashville, TN Skills required MS Office, Data Entry, Legal Regulations And Compliance, Verbal Communication Customer Service An Open Date 17-Mar-2023 Close Date Job type Contract Duration 13 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: MS Office, Data Entry, Legal Regulations And Compliance, Verbal Communication Customer Service An Start date :04/03/2023 End Date :06/30/2024 Submission deadline : 03/23/2023 Note : Client Info : TN TennCare Description : ------------------------------------------------------ First day logistics target 3/20/23 & 4/3/23 Legal Assistant Classification -- **Bachelors or Associate Degree Required*** Please do not submit candidates that have been previously submitted on other legal assistant requisitions. Candidate must be local to middle TN and able to commute to Nashville, TN for Day One onboarding and a minimum of 1-3 day per month. {ONLY MID-TN APPLICANTS WILL BE CONSIDERED}. The contractor is expected to work no more than the standard 7.5 hours per day/max 37.5 hours per week. Position Description/Daily Activities The legal assistant will help determine individual and family eligibility for TennCare. The legal assistant will communicate critical information to clients. The legal assistant contributes to case preparation through administration and research. The legal assistant will conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney. Duties will include legal research, analysis of legal papers, and drafting legal documents. The legal assistant assists in coordinating and communicating schedules. TennCare is dedicated to providing our workforce with a hybrid work environment. All positions have a combination of work from home and work in the office, which varies by position, department, and business need. Contractors must be able to travel to the office in Nashville, TN. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), contractors must attend training everyday to build proficiency. Ideal applicants should meet the below requirements: Education and Experience Bachelors or Associate Degree Required Paralegal studies / Legal experience a plus! Customer service or call center experience Computer skills Proficiency with Microsoft Office products including, building / updating / maintaining spreadsheets / documents, and utilizing Outlook for communications Multitasker Able to work efficiently / effectively in multiple databases to extract information Timely management of casework, including proper documentation and case resolution Able to professionally pivot work demands / tasks to support the business unit Researcher Able to research / review case information and document findings accurately Detail oriented Strong Communicator Strong verbal and written communication skills Proficient writer able to send clear, concise emails, including timely responses Organized Good attention to detail and organization Efficiently and effectively process and index documents Time Management Utilize good time management, note-taking, email organization and distribution skills Professional demeanor Professional outreach to internal / external customers (remaining professional at all times) Maintain confidentiality and security of documents Team Player Attend workgroup meetings and participate in discussions Assist leadership team as necessary   Call 502-379-4456 Ext 100 for more details. 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