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Management SME Documentation RHCE Certification Engineer
(Jobs in DALLAS, TX)
 
Requirement id 50273
Job title Engineer
Job location in Dallas, TX
Skills required Management, SME, OSS ERS, Documentation RHCE Certification
Open Date 09-Dec-2015
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Management, SME, OSS ERS, Documentation RHCE Certification

NOTE :
Start Date : 11/02/2015
End Date : 05/02/2016
Submission Deadline : 12/15/2015

Client Info : COMSYS

Description:
Description
JOB SUMMARY
The Assigned Client Engineer (ACE) will provide services as the primary engineer assigned to customer accounts in support of their systems, infrastructure and daily administration and management. The ACE will work closely with Service Managers and internal teams to ensure that all aspects of the customers ongoing system support and administration are successful. The ACE will be responsible for the creation and maintenance of technical documentation as needed. The ACE will be available for escalations 24x7 on an on-call basis.
Will conduct ongoing training for first line support personnel on their assigned customers environment. The ACE advises the customer and acts as their SME (subject matter expert) for their environment for ongoing upgrades and infrastructure improvements.
This person will be responsible for troubleshooting resource commitment, performance analysis and tuning, and various networking and storage issues in a large scale virtualized production environment.
The engineer will be responsible for engaging resources from our Shared Systems, Hosted Area Network, and OSS Application groups. With a focus on customer service, this position will allow for a positive customer experience during escalated issues while focusing on resolution of difficult technical issues.
KNOWLEDGE, SKILLS & EXPERIENCE
Qualified candidates will possess the following:
3-5 years of virtualized systems administration experience
Cisco UCS experience
VMWare 4.x, vSphere 4.x, and ESXi/ESX troubleshooting
5+ years large environment experience working with enterprise server platforms
Experience troubleshooting multiplatform connectivity
Experience troubleshooting advanced VPN connectivity
Experience troubleshooting load and disk I/O issues
Demonstrated exceptional problem solving skills
Excellent communication and customer service skills
Able to troubleshoot platform performance in a virtualized environment
Able to provide clearly written documentation suitable for technical and non-technical audiences
Preferred qualifications include:
Industry certifications as appropriate (VCP, VCAP, VCDX, RHCE)
In depth knowledge of Powershell scripting in order to gather data and automate tasks
In depth knowledge of Perl scripting
Understanding of Load Balancer technologies
Understanding of Cisco Firewall Services Module
Understanding of SQL in a virtualized environment
Networking architecture and troubleshooting, operations management
Technical Lead experience or senior level escalations experience
Experience with various MS and UNIX based platforms
Qualification
Rating
Must Have
BWM Required Qualifications
Background *
Yes
Drug Screen *
Yes
Non-IT Time Entry Type
Webtime
Job Category
Information Technology
Location
Dfw Airport - TX - 2200 W Airfield Dr - 75261 (TX0145)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 50273 while calling.
 
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(Engineer: Management, SME, OSS ERS, Documentation RHCE Certification in Dallas, TX)
     
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