Monitoring Communication Skills Interpersonal Skills Analyst (Jobs in Atlanta, G   Requirement id 64501 Job title Analyst Job location in Atlanta, GA Skills required Application Systems Analyst, Monitoring, Problem Solving Skills, Communication Skills Interpersonal Skill Open Date 29-Sep-2017 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Application Systems Analyst, Monitoring, Problem Solving Skills, Communication Skills Interpersonal Skill Start Date : 10/16/2017 End Date : 06/30/2018 Submission Dead Line : 10/31/2017 Description : Summary: The Application Support Analysts primary role is to provide administrative and technical support for third-party vendors and instructional applications. Other key functions include the ability to monitor, analyze, diagnose, find root cause of an issue and solve it or escalate the issue to another team or individual. Additionally, the Application Support Analyst should proactively identify issues before they occur which assists in the overall maintenance of the applications. This role will report to and take direction from the Executive Director of Instructional Technology, and work directly with other the APS IT teams to monitor and manage assigned applications. Job Details: Duties/Responsibilities: Provide administrative and technical support for assigned applications via a ticketing system. Meet and exceed established service levels for support Maintain operation, monitoring, and integrity of production, test, and development systems to meet established standards Coordinate and escalate issues to support teams and third-party vendors to troubleshoot and resolve issues Work closely with IT and Application Development teams for new application installations, releases, and testing Perform regularly scheduled system updates, changes and failover tests for assigned applications, normally outside of standard business hours Identify business needs and provide appropriate technical solutions Create and maintain support documentation for applications Communicate general events and incidents to Instructional Technology Team, employees and management Act as a subject matter expert for assigned application systems, and interface between end-users, technical support, and Instructional Technology teams Perform duties outside of normal work hours as assigned/required Qualifications/skills: Customer-service oriented work ethic Detail oriented Strong organizational and communication skills Strong interpersonal skills and ability to communicate with multiple departments to take an issue to resolution Strong problem solving ability Ability to work independently Advanced knowledge of Windows Operating Systems, including Windows 2008/2012 server Working knowledge web hosting technologies Knowledge of change management practices Strong knowledge, understanding and application of project management principles and methodologies   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 64501 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    Application Systems Analyst job openings in other states Jobs List Application Systems Analyst/Programmer IV - 20014-23 Create date: 08-Feb-2024 start date : 03/01/2024 End date :03/31/2025 submission deadline : 02/20/2024 client info : DHS / OHA Description : The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Department of H.... (This job is for - job Jobs in OR Salem Analyst - (in Salem, OR)) Application Systems Analyst/Programmer IV - 20015-23 Create date: 08-Feb-2024 start date : 03/01/2024 End date :03/31/2025 submission deadline : 02/20/2024 client info : DHS / OHA Description : The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Department of H.... (This job is for - job Jobs in OR Salem Analyst - (in Salem, OR)) DHHS DPH - Maven Applications System Specialist (705114) Create date: 15-Mar-2023 Start date : 03/20/2023 End Date : 03/19/2024 Submission deadline : 03/20/2023 Client Info : NCDHHS-PH Note : * Remote * Webcam Interview Only Description : The primary purpose of this position is to provide senior-level business and systems analysis, modeling, .... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Application Systems Analysis- Level 3 - 60184 Create date: 06-Mar-2023 start date : 03/20/2023 End date : 03/20/2025 submission deadline : 03/10/2023 client info : CT SDE Note : * Position Location : Hybrid * Candidate Must Be Local Description : This project is in accord.... (This job is for - Shareholders Jobs in CT Hartford Analyst - (in Hartford, CT)) ApplicationSystems Analysis Programming Manager III - 96889 Create date: 30-Sep-2022 start date:10/4/2022 End date:06/30/2023 submission deadline:10/04/2022 client info : OIT Note: * Position Location: Remote * Candidate Must Be Local Description: Full-time professional work experience in Information Tech.... (This job is for - SDLC Jobs in CO Denver Manager - (in Denver, CO))    Application Systems Analyst job openings in GA Jobs List Application Support Analyst - 52352 Create date: 26-Jun-2017 Start date : 07/17/2017 End date : 06/30/2018 Deadline : 07/21/2017 Client : APS - IT Description : Application Support Analyst Summary: The Application Support Analysts primary role is to provide administrative and technical support for and third-party student and instructional a.... (This job is for - job Jobs in GA SWAtlanta Analyst - (in Swatlanta, GA)) (Analyst: Application Systems Analyst, Monitoring, Problem Solving Skills, Communication Skills Interpersonal Skill in Atlanta, GA)

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