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Network Troubleshoot Help Desk Development Developer
(Jobs in Charlottesville, VA
 
Requirement id 57329
Job title Developer
Job location in Charlottesville, VA
Skills required Network, Troubleshoot, HP Business Process Center(BAC), Help Desk Development
Open Date 19-Oct-2016
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Network, Troubleshoot, HP Business Process Center(BAC), Help Desk Development

Start Date : 10/31/2016
Submission Dead Line: 10/25/2016
Description :

Note: Help Desk – Field Technician

Responsibilities:

This customer facing, non-exempt field position provides a wide range of hardware support and related services to HPs Print Products customers. Products include OfficeJet, LaserJet, Wide Format and Fast Copy products as well as new products presently in development. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success

This is a team based group of self-starting, technical/mechanical delivery professionals. Each member of the team performs installation, repair and relocates various types of HP printers and related technology on customer sites, within a defined geography. This ever changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HPs business in a profitable manner and within budget.

Demonstrated core competencies of success in this position are:

Strong mechanical aptitude, working with tools and various alignment apparatus.

Fully trained and experienced on HP OfficeJet, LaserJet, Wide Format and Fast Copy products required.

Alignment with customers business needs while maintaining HPs contractual commitments.

Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches.

Requirements:

Valid, current maintained drivers license and fully insured vehicle

Driving and maintenance of personal vehicle large enough to carry spare parts for printers, as a tool to complete onsite visits,

Travel (airline and vehicle) is a requirement of the job.

Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.

Daily driving in assigned geography may be up to 6 hours per day 40,000 or more miles per year.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 57329 while calling.
 
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(Developer: Network, Troubleshoot, HP Business Process Center(BAC), Help Desk Development in Charlottesville, VA)
     
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