JavaScript ServiceNow Service Catalogs Consultant (Jobs in Harrisburg, PA)   Requirement id 45511 Job title Consultant Job location in Harrisburg, PA Skills required ITIL Experience, JAVA SCRIPT, Service Now Expertise, ServiceNow Service Catalogs Open Date 01-May-2015 Close Date Job type Not specified Duration 1 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Consultant: ITIL Experience, JAVA SCRIPT, Service Now Expertise, ServiceNow Service Catalogs Description: The individual is the expert for technical development and environment execution of the ServiceNow product. The individual requires expert experience and skills in the ServiceNow product and Java Scripting on which the product is implemented. The position is responsible for collaborating with commonwealth personnel across the ETSO bureaus, System Specialists, and vendors. Tasks associated include, but are not limited to: • Function as the ServiceNow subject matter expert. • Configure the commonwealths ServiceNow modules per requirements and ITIL processes • Deliver support and design required for integration with statewide systems, software, or other products. • Demonstrate expertise in teaching and conveying technical and/or functional courses and concepts. • Develops the test approach, conditions, and scripts used as the basis for detailed test scenarios. • Provide input and develop training and/or documentation materials. • Effectively leads and performs product tests and deployments. • Identify appropriate business examples to illustrate key concepts/features. • Anticipate, identify, track, and resolve issues and risks affecting own work and work of the ITSM team. • Coordinates product design reviews to verify that design meets quality standards and functional/technical requirements. • Provides accurate estimates for design and configuration efforts for software changes and enhancements. • Develop contingency plans as necessary. • Apply specific expertise to ensure the ServiceNow tool meets defined customer objectives. • Anticipate and resolve issues specific to the ServiceNow tool. • Determine time estimates and schedule for own work and resolve issues in a timely manner. • Provide effective on-site product support as needed. • Analyze the functional and technical impact of product planning decisions. • Develop appropriate functional and usability best practices for the product. • Track and document expected volume and type of use of the product. • Participate in product design reviews to verify that design meets quality standards and functional/technical requirements. • Perform impact analyses on production fixes and enhancements. • Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner. • Accurately set severity of identified defects. • Documents all work for future reference. • Follows quality standards. • Customer service skills. • Able to work in a team environment. • Strong communication skills; both written and spoken • Experience with other IT tools (i.e. MS Office) Required Skills: * Service Now expertise * ITIL Experience * Knowledge ServiceNow Incident, change and Asset Management * Knowledge of developing and implementing code with Service Now * Java Scripting experience within Service Now * Experience implementing end to end ServiceNow Service Catalogs * Experience creating reports from ServiceNow * Strong oral and written communications skills   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 45511 while calling.   Other jobs in PA: Dauphin (1), Dauphin County (3), Downingtown (2), Glen Milla (1), Harribsurg (1), Harrisburg (47), Horsham (6), Malvern (2), Pennsylvania (13), Phila (2), Philadelphia (16), Pittsburgh (1), Radnor (2), Reading (1), Sharon (3), WAYNE (1), West Cheste (1), West Chester (33),    ITIL Experience job openings in other states Jobs List NCDIT - Service Support Analyst- Senior (692872) Create date: 03-Oct-2022 Start date :09/15/2022 End Date :06/30/2023 Submission deadline :09/30/2022 Client Info :NCDIT Description : **This is a remote position. The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests. Service Desk Technician IIs p.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) RPA Support - 64540 Create date: 29-Jun-2020 Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Automation Application Support candidates needed Automation/RPA knowledge needed Will be responsible for Application support of RPA applications Must have- Blue.... (This job is for - job Jobs in NC Charlotte Consultant - (in Charlotte, NC)) Data Center Technical Specialist 4/TS4 - 59493 Create date: 08-Feb-2019 Start Date:3/4/2019 End Date: 09/30/2019 Submission Deadline :Thursday 2/14/2019 at 10:00am EST Description : The Service Provider Technical Manager is expected to possess experience in integrating multi-technology platforms, solid communication skills, and a desire to tackle the complex technical problems. Must be .... (This job is for - job Jobs in OH Columbus Specialist - (in Columbus, OH)) ServiceNOW Administrator/Developer - 39292 Create date: 10-Oct-2018 Job Description : Responsibilities of the ServiceNOW Administrator/Developer: Work within an ITIL environment. The position is a highly customer focused environment to provide system administration and proactive support Use thorough knowledge of Service Now, Change Management and Configuration Management .... (This job is for - job Jobs in MD Baltimore Developer - (in Baltimore, MD)) Project Manager / Process Manager-J-11-193-179 Create date: 05-Jan-2017 Start Date : 11/28/2016 End Date : 06/30/2017 Submission Dead Line : 11/28/2016 Description : Our client is starting to develop (re-create) their internal process landscape. They need someone to help bring their processes to the next level. This person would preferably have a background in IT Service.... (This job is for - PMO Jobs in MI REDFORD Manager - (in REDFORD, MI))     (Consultant: ITIL Experience, JAVA SCRIPT, Service Now Expertise, ServiceNow Service Catalogs in Harrisburg, PA)

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