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OCM CTO Service Manager
(Jobs in Denver, CO)
 
Requirement id 145626
Job title Manager
Job location in Denver, CO
Skills required Change Management, Technical Writer, OCM, CTO Service
Open Date 02-Feb-2024
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Change Management, Technical Writer, OCM, CTO Service

Start date : 02/12/2024

End date : 06/30/2024

Submission deadline : 02/09/2024

Client info : OIT

Note :

* Position Location : Remote

Description :

Provides subject matter expertise for the change management necessitated by the OIT CTO organizational transformation initiative:

Coordinates with OIT and the CTO Transformation Program Manager and Product Owners to evaluate and prioritize change management support.

Develops and delivers a change management plan that is aligned to the overall CTO Transformation Program Communication Plan.

Works with the technical writer and other stakeholders to quantify the changes and other aspects of the various work streams within the Transformation Program that impact OIT CTO staff, OIT enterprise functions, state agency service delivery, and other stakeholders.

Creates clear, concise, and comprehensive guidance documents based on a change management framework, such as Proscis ADKAR methodology (below).



Job Responsibilities

The job duties include developing an Organizational Change Management Plan (OCM Plan)for the OIT CTO Transformation Program with tailored plans for projects and teams/individuals as needed. The expectation is that the plans will be based on a best practice change management methodology such as Prosci ADKAR model plan shown below:

The new OCM plan and framework will be the basis upon which we will build stakeholder support for updated CTO process and create opportunities for staff to ask questions and seek help when needed. The OCM Plan will include an overview of the CTO projects we will be supporting under the CTO Transformation Program, descriptions of impacted stakeholders, and strategies for engaging with them to build advocacy for change.

Activities in the Awareness and Desire Stages of Change Management

Work with the CTO Transformation Team to prepare the documents and communication strategy necessary to identify and address any gaps for the awareness and desire stages.

Assist with preparing communications utilizing available delivery methods including, email, web site, WIKI, webinar presentations, video, etc.

Follow the OIT Style Guide which establishes a set of brand and writing standards for OIT employees and contractors. This guide includes information about OIT and state branding, terminology, common grammar errors and more to help us all communicate consistently and effectively with our agency customers, the general public or within OIT.

Activities in the Knowledge Stage of Change Management

Work directly with the Transformation Initiative team on change management plans and execution by authoring communications to stakeholders that accurately convey process or other organizational changes and are aligned with the OIT communication practices and standards (including accessibility).

Review documentation of a technical nature for user-friendly language without compromising the accuracy and completeness of the translated source materials.

Ensure consistency in terminology across all documentation and communications.

Assist with building out training packages in support of the roll-out of new standards and standard operating procedures, at a minimum.

Create dashboards to track metrics and provide Program-level status.

Activities in the Ability and Reinforcement Stage of Change Management

Utilize the planning approach to address anticipated or realized gaps in the on-going adoption of new processes and in support of continuous improvement.

Design metrics as a part of the OCM planning and then utilize the data to develop targeted reinforcement steps.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 145626 while calling.
 
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(Manager: Change Management, Technical Writer, OCM, CTO Service in Denver, CO)
     
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