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PBX ACD Networking Concepts Analyst
(Jobs in Madison, WI)
 
Requirement id 131288
Job title Analyst
Job location in Madison, WI
Skills required PBX, ACD, Mobile Device Support And Management, Networking Concepts
Open Date 12-Jan-2022
Close Date
Job type Contract
Duration 17 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: PBX, ACD, Mobile Device Support And Management, Networking Concepts

start date:2/7/2022
End date:06/30/2023

submission deadline:1/20 at 4:00PM CST.

client info : DOC

Note:

* Duration: 2-year contract with possibility for extension

* Interview Process: In Person or Online via Teams

* Remote or on-site: Local candidates or willing to relocate at the candidates expense

Description:

Provides technical assistance in support and preparation of telecom technologies, primarily focused on mobile device management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile and desktop technologies including, but not limited to, desktop operating systems, desktop applications, PC hardware/peripherals, tablets, and smart phones (iOS and Android). Knowledge of VoIP and PBX telecom systems a plus. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed weekly. Applicants must reside within the State of Wisconsin.

The DOC telecom group manages:

• Polycom video infrastructure and endpoints
• Mitel VoIP PBX and ACD
• Teams Phone service
• Telecommunication Company management
• Iphone support
• Airwatch
• Apple Business Management
• Video conferencing account management

Minimally qualified applicants must have:

• Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
• Working knowledge of Networking concepts
• Experience with Mobile Device Management such as AirWatch
DOC requires background checks to be performed internally.

This position will have minimal travel but it may be necessary for some projects. No overnight travel expected.

Program Related:

please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form. No candidate contact information is permissible on resumes.

Position overview: Looking for an experienced Telecommunication Analyst to continue our support for our business partners and persons in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions.

Required Skills & Years of Experience: 2 – 5 Years:

• Video Conferencing infrastructure and endpoints management
• Unified Communications Systems (PBX, ACD etc)
• Mobile device support and Management
• Networking Concepts

Preferred vendor Experience:

• Mitel
• Polycom
• Zoom
• AirWatch
• Apple Business Management
• Microsoft

Required soft skills:

• Ability to work independently but in a team environment-
• Able to meet deadlines
• Punctual
• Ability to multi-task and balance their work day
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131288 while calling.
 
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(Analyst: PBX, ACD, Mobile Device Support And Management, Networking Concepts in Madison, WI)
     
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