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Perl Python Verbal Communication IT Support Consultant
(Jobs in Jersey City, NJ)
 
Requirement id 95308
Job title Consultant
Job location in Jersey City, NJ
Skills required Unix Experience, Perl, Ruby ROR, Python Verbal Communication IT Support
Open Date 22-Jul-2019
Close Date
Job type Contract to Hire
Duration 7 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Consultant: Unix Experience, Perl, Ruby ROR, Python Verbal Communication IT Support

Candidate must be our W2 Employee

We should submit only GC, GC EAD, L2 EAD, H4 EAD and Citizens.

Description:

**Project & Team Details:

You will be responsible for Production Support duties while working with the support and development teams to migrate the data from an existing application platform to new platform.



**Perks for our Contractors: Benefits, Weekly pay, free training & development

Qualifications

•Bachelors or Masters Degree in Systems Engineering, Computer Science, Engineering or other Information Technology disciplines

•Has 5-10 years of experience in IT Support, Incident, Problem, Risk, Capacity, Knowledge, Service Continuity, Resiliency, Event and Change Management

•Has experience supporting 100-200 applications for the business

•Has 5 years of experience managing UNIX/Linux/Aix environment

•Has 5 years of experience in UNIX shell, Perl, Python, Ruby or other scripting languages such as Java Script

•Ability to learn new applications and infrastructure and understand the business architecture touchpoints

•Has experience of working with complex data sets, create queries to retrieve records, aggregate records and make factual conclusions

•Has experience with requirements gathering, developing business plans and project plans

•Has experience in Information Technology Infrastructure Library (ITIL) Service Management - Foundations and especially Practitioner Certifications

•Experience supporting mission-critical platforms/applications desirably in financial services industry a plus

•Demonstrated effective analytical and troubleshooting skills

•Advanced written and verbal communication skills are a must

•General PC knowledge including Microsoft Office expert level knowledge of Excel, PowerPoint and Word



Requirements:

Act as an SME for all incidents, problems and changes related to the applications
Prioritize issues coming in directly or from L1 support
Verify that incident tickets are prioritized and routed correctly by L1 support team
Lead investigations and resolutions for incidents and engage the required groups including Infrastructure Support and Application Development teams (as needed)
Interact with application support vendors for assistance as needed
Track the incident throughout the lifecycle and ensure it is closed on completion
Coordinate with the Senior Incident Officer/ Production Services Application Lead to provide information needed for updates
Participate in root cause analysis to identify problems underlying the incidents and rectify to prevent recurrence
Identify if a change record is required to resolve an issue and follow standard procedure to open the changes
Participate in CABs as needed to follow-through any changes opened for issue resolution
Support completion of the PTO checklist as needed
Apply application patches and fixes
Proactively identify and manage continuity, security and resiliency risks that impact the business
Perform business impact assessments in coordination with Production Service Leads
Ensure that all service requests are addressed and resolved within SLAs
Identify new opportunities to streamline and improve recovery solutions
Identify repeatable manual tasks and lead efforts to automate
Support regulatory compliance or audit support activities as needed
Provide knowledge and training to new support personnel
Maintain service uptime & SLA as committed (MTTR reduction)
Support Greenfield implementation and provide EOL support
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 95308 while calling.
 
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(Consultant: Unix Experience, Perl, Ruby ROR, Python Verbal Communication IT Support in Jersey City, NJ)
     
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