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Processes Analysis Procedures IT Service Management Analyst
(Jobs in Atlanta, GA
 
Requirement id 117549
Job title Analyst
Job location in Atlanta, GA
Skills required Documentation & Processes, Business System Analysts, Processes, Analysis Procedures IT Service Managemen
Open Date 24-Jun-2021
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Documentation & Processes, Business System Analysts, Processes, Analysis Procedures IT Service Managemen

Start Date :07/12/2021
End Date :10/29/2021
Submission Deadline :06/29/2021

Client Info: Georgia Tech - OIT

Note :

* Agency Interview Type:Either Web Cam or In Person

Description :

It seeks a Business Analyst to help map out the ServiceNow business requirements with the General Counsels, Conflict of Interest office and provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. The Analyst will lead in the definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance).

- Document and analyze more complex user business processes and requirements; identify solutions including
modification of business process.

- Develop specifications and test plans associated with system development or modification

- Advise and support technical group in systems development

- Lead testing of new or modified systems

- Provide communications link between user and technical group

- Prepare reports and other documentation related to system assignments

- Provide ongoing user support including troubleshooting and resolution of more complex system issues

- Perform other duties as assigned

This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. Experience in ServiceNow platform. Knowledgeable in IT Service Management & Governance, Risk, and Compliance modules. Prior experience with Conflict of Interest tools, processes, and procedures.

Work Schedule: 100% Remote
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117549 while calling.
 
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(Analyst: Documentation & Processes, Business System Analysts, Processes, Analysis Procedures IT Service Managemen in Atlanta, GA)
     
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