Project Manager FINANCIAL MANAGEMENT SKILL Workforce Planning Manager (Jobs in LI   Requirement id 15862 Job title Manager Job location in Little Rock, AR Skills required Project Manager, Business Analysis, FINANCIAL MANAGEMENT SKILL, Workforce Planning Open Date 09-Oct-2013 Close Date Job type Contract Duration 24 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Manager: Project Manager, Business Analysis, FINANCIAL MANAGEMENT SKILL, Workforce Planning PMO Project Manager Job Code: 00S15P Mgr ITO Svc Delivery I Reports To: Working Hours: Job Description: Provide expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/transformation efforts. Monitors service delivery compliance to budget, quality standards, and customers and/or internal businesses/end user requirements. Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management/monitoring/troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/service relationship between HP and the customer, and between HP and subcontractors/vendors. Works with the key customers and/or internal businesses/end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. ITO Service Delivery work is generally performed remotely from an HP facility, but may be performed at the customers location when required/justified. Job Qualifications: Bachelors degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold Masters or advanced degree in related field. Typically 8+ years of relevant experience Job Specific Skills/Special Functions: Workforce management/development (developing) Leadership (developing) Influencing Others Customer/Vendor Management, escalation management, customer relationship-building Knowledge of Corporate capabilities and outsourcing industry norms Business Analysis and Business Planning General Financial Management/cost management General Project Management In-depth understanding of technology in direct responsibility General understanding of related technologies (developing) Knowledge of industry and market trends Responsibilities: Manage area(s), customer(s), or team(s) of HP employees with welldefined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility. Coach and mentor employee direct reports. May coach and mentor nondirect reports as needed. Manage FPR process for HP employees. Manage team and individual performance. Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports). Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting. Resolve/monitor customer escalations as appropriate. Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business.   Call 502-379-4456 Ext 100 for more details. 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