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QA Developer
(Jobs in Highlands Ranch, CO)
 
Requirement id 100948
Job title Developer
Job location in Highlands Ranch, CO
Skills required ServiceNow Developer, QA, ServiceNow Administration,
Open Date 05-Dec-2019
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Developer: ServiceNow Developer, QA, ServiceNow Administration,

Candidate must be our W2 Employee


Description:


This position will build, operate and maintain the ServiceNow Release Management IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visas business. You will help define success for the central and critical Release Management tool for the ongoing support and operation of services that Visa provides. This position will report to the Sr. Director of Software Configuration Management.





Essential Functions:

• Develop, test, and debug new and existing functionality that meets specific requirements in ServiceNow

• Identify requirement gaps to maintain a high degree of quality in the solution built and provide configuration options to identify respective pros and cons

• Design and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs

• Work with internal customers and business analysts for requirement clarifications and solution designing

• Write technical design and build documentation for all aspects of a technical infrastructure

• Research information from existing systems, analyze program and time requirements

o Prepare time estimates and justifications for assigned tasks and provides recommendations to project managers

• Provide level 3 support and guide level 2 administrators on problem resolution. Exhibit understanding and perform operational acceptance/turnover activities.

• Troubleshoot and perform root cause analysis of production issues that arise. Explain technical concepts and provide guidance to junior level staff

• Analyze system log files and recommend changes and enhancements to applications and system configurations

• Perform daily promotions of update sets from Dev to QA on ServiceNow platform

• Perform technical release management activities for monthly releases by coordinating, communicating and implementing into production

• Support multiple instances of the platform including Development, QA, Regression and Production

• Participate in project meetings/daily scrums and communicate development status

• Conduct weekly design reviews with federated development teams to ensure ServiceNow Best practices and development standards are met



Basic Qualifications:



7 years of work experience specifically with ServiceNow Release Management module.





Preferred Qualifications:



• In-depth configuration and development experience across all core ServiceNow models. (Incident Management, Problem Management, Change Management, Release, Knowledge Management, CMDB, Catalog Request and Service Portal)

• In-depth experience with JavaScript, AJAX, XML, JSON, CSS, and HTML

• Knowledge working with AngularJS, NodeJS and Glide Stack APIs

• Knowledge of APIs, web services and standard relational database concepts required

• Knowledge and experience working with ServiceNow Security features, administering Users, Roles, Groups, ACLs

• Strong understanding of ServiceNow Best Practices

• Knowledge maintaining and supporting the ServiceNow platform and ability to troubleshoot and restore the application

• Experience performing promotions of update sets from lower to higher environments

• Experience performing ServiceNow upgrades and patches on multiple environments

• Strong analytical skills with the ability to extensively analyze business processes and work flow

• Effective communication with customers, system administrators, team members and management and use sound judgment when co
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 100948 while calling.
 
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(Developer: ServiceNow Developer, QA, ServiceNow Administration, in Highlands Ranch, CO)
     
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