REST Jaspersoft Service Desk SNMP WMI NPM IPAM SAM Python PERL Dashboards Mapping En   Requirement id 135144 Job title Engineer Job location in BOCA RATON, FL Skills required IT Service Management, REST, Jaspersoft, Service Desk SNMP WMI NPM IPAM SAM Pytho Open Date 18-Jul-2022 Close Date Job type Not specified Duration 11 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: IT Service Management, REST, Jaspersoft, Service Desk SNMP WMI NPM IPAM SAM Pytho Bid URL: https://s3.ariba.com/Buyer/Main/aw?awh=r&awssk=1OkA1vSt&realm=myfloridamarketplaceFLAIR&passwordadapter=AribaSupplierNetworkUser&dard=1 Note: We are accepting THREE (3) candidate submissions per vendor for this VACANT position. Exhibit F-Resume Self Certification Form must be signed by the candidate Submission Deadline: 7/27/2022 2 PM EST Start Date: 8/1/2022 End Date : 6/30/2023 Client: Florida Department of Transportation (FDOT) Description: General Characteristics: - Should have 6+ years of experience primarily in IT Service Management and basic Infrastructure Monitoring knowledge [desirable] - Proficient with ITIL processes - Incident, Problem, Request, Change, Configuration, Knowledge Management, Event Management and CMDB - Preferably ITIL v3 Foundation certified at a minimum or above - Ability to attend workshops, design processes and documentation & Standard Operating Procedures - Ability to create presentations/demonstrations/training related to ITSM process enhancements - Ability to resolve product bugs/fixes by working with external product vendors and support - Adhere to change management policies when delivering product services during release and deployment process Dimensions Education: Bachelors Degree in Computer Science, Information Systems, Engineering or other related field. Or equivalent work experience. Experience: A minimum of 6+ years of experience in IT Service Management and Infrastructure Monitoring Complexity: Intermediate professional level role. Performs product design and engineering work for medium to highly complex assignments. Works on multiple projects as a team member, sometimes as a technical leader. May coach more junior technical staff. Technical Experience: IT Service Management Tools: CA Service Desk Manager [SDM] - Configure, Customize, Administer CA Service Desk Manager Tool - Routinely perform upgrade the CA Service Desk Manager tool to the latest version for compliance needs. Should have sound knowledge in customization using HTMPL, JavaScript & SPEL code. - Configure/Administer CA Service Point/xFlow Analyst interface - Implement/Configure/Customize CA Workflows to support incident, request and change process workflows - Ability to integrate CA SDM Incident Management with Event/Alert Management tool Solarwinds Orion for automatic incident creation/resolution - Integrate with other data sources for auto ticket creation in CA SDM using various APIs like REST, TEXT API CA Configuration Automation: - Implement, Configure, Administer CA Configuration Automation - CMDB - Perform Discovery, Monitor, Maintain and Report on Configuration Items information in CMDB - Create/Define Business Services and Service Mapping CA Business Intelligence: - Jaspersoft Reports - Knowledge of Jaspersoft Studio and Jaspersoft Server. - Perform upgrades of Jaspersoft reporting tool to the latest release along with CA Service Desk Manager release cycle - Develop and Schedule Reports using Jaspersoft Studio and Server IT Infrastructure Monitoring Tool [Desirable]: Solarwinds Orion and Solarwinds Database Performance Analyzer [DPA] - Knowledge in Infrastructure Monitoring and Polling techniques/methods using ICMP, SNMP, WMI, Agents - Knowledge in basic administration of Solarwinds Orion tool - NPM, NCM, IPAM, NTA, SAM modules - Knowledge in scripting tools like Python, Perl, and Windows shell - Knowledge in setting up monitoring, alerts, create/develop/schedule reports, and Performance Dashboards   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135144 while calling.   Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),    IT Service Management job openings in other states Jobs List NCDIT - Technical Specialist- Junior (734378) Create date: 22-Apr-2024 Hybrid No of Submissions : 2 start date :05/13/2024 End date :05/13/2025 submission deadline :04/24/2024 client info : NCDIT Description : **The candidate will need to be onsite as needed, but at least once a month. **Th.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - Technical Specialist- Mid Level (725755) Create date: 11-Dec-2023 Remote Start date : 12/01/2023 End date : 06/30/2024 Submission deadline : 12/12/2023 Client info : NCDIT Description : DITs IT Service Excellence (ITSE) Team is seeking an organized and self-directed Configuration Management Database (C.... (This job is for - Java Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Service Support Analyst- Mid-Level (702532) Create date: 06-Feb-2023 start date : 02/13/2023 End date : 02/02/2024 submission deadline : 02/10/2023 client info : NCDOT - Turnpike Note : * This is an onsite position. * Interview Type : In Person Only Description : Under the direct su.... (This job is for - job Jobs in NC RockyMount Analyst - (in ROCKY MOUNT, NC)) PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (703626) Create date: 02-Feb-2023 Start date :03/31/2023 End Date :06/30/2023 Submission deadline :02/09/2023 Client Info :PennDOT Description : --------------------------------------------- ***This requisition has an hour-long in-person interview at The Server Farm.*** ***Client would prefer candidates local to the Harrisb.... (This job is for - job Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (688805) Create date: 28-Jul-2022 Start date :08/29/2022 End Date :06/30/2023 Submission deadline :8/2/2022 Client Info :PennDOT Description : There are currently six openings for this req. Candidates will first be screened on 8/5/22 and will continue each Friday thereafter until all positions are filled. ***This req.... (This job is for - job Jobs in PA DauphinCounty Developer - (in Dauphin County, PA))    IT Service Management job openings in FL Jobs List PR30734-R900 Product Engineer-Advanced Boca Raton -SP Create date: 18-Jul-2022 Bid URL: Note: We are accepting THREE (3) candidate submissions per vendor for this VACANT position. Note: Exhibit F form must be signed by the candidate Submission Deadline: 7/27/2022 2 pm EST Start Date: 8/1/2022 End Date : 6/30/2023 Client: Florida Department of Transportation (FDOT) D.... (This job is for - job Jobs in FL Tallahassee Engineer - (in Tallahassee, FL)) Doc202247 Job 1250 Application Development Analyst C Adv -SP Create date: 01-Jun-2022 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=j6ys2z.fd&awcharset=UTF-8. Note: FDOT OIT is accepting ONE (1) candidate submission per vendor for this Incumbent position. Submission Deadline: 6/5/2022 2:00 PM EST Start Date: 7/1/2.... (This job is for - ServiceNow Jobs in FL Tallahassee Analyst - (in Tallahassee, FL)) Doc124887 Job 1250 .Net Developer (Cherwell ITSM Dvlper) -SP Create date: 31-Aug-2018 Note: Please get the signature from the candidate on Exhibit-B Resume Self Certification Form. Submission Deadline: 9/7/2018 2:30 AM Start Date: 9/20/2018 End Date: 6/30/2019 Client: Florida Department of Transportation Description: 4 Scope of Services The Florida Department of .... (This job is for - ServiceNow Jobs in FL Tallahassee Developer - (in Tallahassee, FL)) (Engineer: IT Service Management, REST, Jaspersoft, Service Desk SNMP WMI NPM IPAM SAM Pytho in BOCA RATON, FL)

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