SCOM IOS Devices Active Directory Citrix VDI Interpersonal Skills Analyst (Jobs   Requirement id 66535 Job title Analyst Job location in Louisville, KY Skills required Customer Service Skills, SCOM, MDM Tools, IOS Devices Active Directory Citrix VDI Open Date 03-Jan-2018 Close Date Job type Not specified Duration 6 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview    Email Recruiter: coolsoft Job Description Analyst: Customer Service Skills, SCOM, MDM Tools, IOS Devices Active Directory Citrix VDI Start Date : 01/16/2018 Submission Dead Line : NO LATER THAN WEDNESDAY, JANUARY 10, 2018 at 5:00 PM E.S.T. Description : Technology Support Center Contractor Job Description • Demonstrates necessary soft phone skills, interpersonal skills, and customer service skills. • Using soft phone skills and technical aptitude to provide daily telephone technical support to all clients who experience technical issues while using the various technologies within the LG&E-KU infrastructure environment. • Working the agreed upon work schedule and attendance is important for this position. • Identify, and with assistance, diagnose and resolve incidents. With assistance, coordinate restoration of services with other IT support personnel. • Monitor the health of LG&E-KU infrastructure, applications, and data center facilities to identify the impact of IT services on the various business units. With assistance of senior personnel, take corrective action to address alerts and resolve technical issues. • In addition to providing daily telephone technical support, contractor must monitor databases, and server alerts, etc, by utilizing various monitoring tools (Site Scan, SCOM, and UC4, etc.). • Basic understanding of user accounts in Active Directory including Outlook e-mail, network resources, Active Directory Groups, and access to network shared folders. • Utilize XenMobile MDM tools to support Android and iOS devices. • Basic understanding of Citrix VDI and Thin Clients • With assistance, researches and provides solutions for known problems. Understands documentation for procedures internal to the department. • Using an incident tracking application, records, maintains, and with assistance resolves client incidents according to service level agreement. • Performs other duties as assigned.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 66535 while calling.   Other jobs in KY: Cynthiana (1), Louisville (4), Remote (2), Unknown (17), Customer Service Skills job openings in Louisville, KY Jobs List Technology Support Center Analyst - RFQ 026772-9152 Create date: 23-May-2018 Start Date :06/08/2018 End Date :05/01/2019 Submission Deadline :Friday June 1, 2018 at 5:00 PM E.S.T. Description : Candidates should have 1-2 years experience in each of the following and will do this work during the assignment: • Soft phone skills, interpersonal skills, and custome.... (This job is for - job Jobs in KY Louisville Analyst - (in Louisville, KY)) Technology Support Center Analyst - RFQ 3988 Create date: 26-Sep-2017 Start Date : 10/05/2017 Submission Deadline : FRIDAY, SEPTEMBER 29,2017 at 5:00PM E.S.T. Description : Assignment Description/Previous Experience: • Previous experience with, and able to demonstrate, necessary soft phone skills, interpersonal skills, and customer service skills. SCOM Jobs in KY Louisville Analyst - (in Louisville, KY))    Customer Service Skills job openings in other states Jobs List Technical Architect III -129483 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/24/2024 End date : 06/30/2024 submission deadline : 5/2/24 at 4:00PM CST client info : DOA Note: * Interview Process: Teams * Duration of the Contract: Until 6/30/24 with extensions likely. * Onsite or Remote? Candidat.... (This job is for - job Jobs in WI Madison Architect - (in Madison, WI)) Administrative Services Assistant - 62435 Create date: 25-Mar-2024 start date : 04/01/2024 End date :06/30/2024 submission deadline : 03/29/2024 client info : TN DHS Note: * Position Location: Hybrid Description : under general supervision, is responsible for professional staff work of rou.... (This job is for - Email Jobs in TN Kingsport Administrator - (in Kingsport, TN)) Administrative Services Assistant -62394 Create date: 18-Mar-2024 start date : 04/01/2024 End date :07/31/2024 submission deadline :03/22/2024 client info : TN DOH Note: * Position Location: On Site Description : 73162 Job Code 73162 Summary: under general supervision, is responsible fo.... (This job is for - job Jobs in TN Nashville Administrator - (in Nashville, TN)) NCDIT - Service Support Analyst- Expert (730982) Create date: 06-Mar-2024 Remote start date :03/18/2024 End date :06/30/2024 submission deadline : 03/07/2024 client info : NCDIT Description : **This is a remote position. The DIT Service Desk is the 24×7x365 single point of contact for customer submi.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Help Desk II -127504 Create date: 06-Mar-2024 start date : 03/18/2024 End date : 06/30/2024 submission deadline :3/8/24 at 4:00PM CST client info : DOC Note: * Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round. * Duration: Through 6/30/24 with extensions.... (This job is for - Troubleshooting Jobs in WI Madison Consultant - (in Madison, WI))     (Analyst: Customer Service Skills, SCOM, MDM Tools, IOS Devices Active Directory Citrix VDI in Louisville, KY)

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