SIP CUCM Call Manager Cisco VoIP Engineer (Jobs in Richmond, VA)   Requirement id 145554 Job title Engineer Job location in Richmond, VA Skills required System Development Life Cycle, SIP, Voice Response Systems, CUCM Call Manager Cisco VoIP Open Date 31-Jan-2024 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: System Development Life Cycle, SIP, Voice Response Systems, CUCM Call Manager Cisco VoIP Hybrid Start date :02/26/2024 End Date :08/31/2024 Submission deadline : 2/2/2024 Client Info : TAX Description : ------------------------------------------------------ 3 days ON SITE/each week required. Parking not provided for contractors ABOUT THE ROLE Virginia Tax is seeking a Cisco Certified Voice Engineer with 5+ years of experience to ensured continued operations for our VoIP telephony and other communications. The successful candidate will monitor CISCO RTMT, Splunk (SIEM) and other monitoring tools, user and system actions, and logs for problems for proactive resolution. In addition, this position will triage and resolve user tickets and document all remediation thoroughly and accurately. And lastly, develop and implement automation solutions to improve efficiency and accuracy of communications operations. Critical Duties & Responsibilities: • Facilitate Real-time communications for the Department, including Voice, Call Centers, Faxing, Workforce Management, Quality Management, 24-7 Integrated Voice Response Hotlines, and other Call Center scripts. • Evaluate and manage the deployment new releases of products including but not limited to Verint Workforce Optimization, Cisco Unified Call Manager, Cisco Unified Contact Center Express, E911 and Emergency Notification Systems, and Biscom Enterprise Fax solutions. Manage and support deployment of new VOIP end-points including phones, VPN phones, and conference phones. • Plan, organize, coordinate, assign, schedule, and monitor work with staff to work with business units to design, develop, test, and deploy custom Auto Call Distributor, Computer Telephony Integration and Intelligent Voice Response scripts to support the Agencys goals. • Plan, organize, coordinate, assign, schedule, and monitor installations, upgrades, and maintenance of servers and clients. • Collect and analyze data, troubleshoot, and help with decisions. • Utilize and adhere to Agile/Kanban methodology and other departmental work management practices and principles and successfully manage assigned projects. Contribute to the use and success of structured project management tools and methods including analysis and design, milestone monitoring and identification of critical path milestones. • Work assigned tickets for all supported infrastructure systems and devices.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 145554 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    System Development Life Cycle job openings in other states Jobs List Expert Business Analyst- 6602 Create date: 13-May-2022 Job Description: Qualifications Business Analyst – Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution. 84 months of experience managing proje.... 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(This job is for - Documentation Jobs in NC Raleigh Developer - (in Raleigh, NC)) IT Business Object Programmer - 37784 Create date: 23-Aug-2018 Candidate must be our own W2 Employee Job Description : Qualifications: Someone with 1+ years of professional Object-Oriented development experience. 2+ years experience with System Development Lifecycle. 2+ years experience with Data transformation tooling - musts are: Informatica, SSIS 2008/2016. Exposure with Agile practi.... (This job is for - job Jobs in IA DesMoines Consultant - (in Des Moines, IA)) Middleware Developer (Scripting) - 37414 Create date: 10-Aug-2018 Candidate must be our own W2 Employee Job Description : Minimum Qualifications - Proven skills in all phases of the System Development Life Cycle (SDLC). Strong programming/development background in languages like Java, Perl, Python, or Shell scripting. Ability to translate requirements into logical scripts/work flows (using H.... (This job is for - job Jobs in AZ Chandler Developer - (in Chandler, AZ))    System Development Life Cycle job openings in VA Jobs List Solution/Application Architect -383968 Create date: 01-Oct-2014 Description: * This position functions across the Application Development, Service Delivery and Infrastructure domains to identify and resolve technical issues, and lead the design and implementation of solutions consistent with key enterprise architecture standards. * The Technical Lead/Enterprise Architect serves under the directi.... (This job is for - job Jobs in VA Chester Architect - (in Chester, VA)) DOE SQL Programmer Analyst 3 - J-10-837-464 Create date: 24-Oct-2013 SQL Programmer/Analyst 6+ month contract Years of Experience: 8 to 11 years of experience in the field or in a related area. Job Description: Works with a team to develop tables and files to interact with a custom-build automated query engine. This job will require: Knowledge of relational database technologies, datab.... (This job is for - job Jobs in VA CAPITOL Analyst - (in CAPITOL, VA)) (Engineer: System Development Life Cycle, SIP, Voice Response Systems, CUCM Call Manager Cisco VoIP in Richmond, VA)

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