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SIP TCPIP DNS DHCP WINS FTP Active Directory LDAP Administrator
(Jobs in Madison
 
Requirement id 135226
Job title Administrator
Job location in Madison, WI
Skills required IT Service Delivery, TroubleShooting Skills, SIP, TCPIP DNS DHCP WINS FTP Active Directory
Open Date 20-Jul-2022
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: IT Service Delivery, TroubleShooting Skills, SIP, TCPIP DNS DHCP WINS FTP Active Directory

start date:8/29/2022
End date:06/30/2023

submission deadline:7/29/2022 4:00:00 PM

client info : DOA

Note:

* Interview Process: Video call with video enabled.

* Duration of the contract: 6/30/23. May be extended.

* Will this work onsite or allow any remote work? Remote work is authorized. The candidate must reside within the State of Wisconsin

Description:

The Division of Enterprise Technology provides statewide information technology services utilizing a combination of both Stateowned
equipment and vendor-provided services. The division ensures the effective and efficient use of information technologies
in support of Wisconsin government services and programs. It designs, administers, promotes, and supports information
technology services to state agencies, local governments, tribal governments, private partners, schools, universities, libraries,
and citizens.

Under the general review of the Application Hosting Tools Section Chief, this position is responsible for the planning,
implementation, administration, and support of technical resources for the enterprise Communication Technology solutions.

Examples of current Communication Technology solutions include Voice over Internet Protocol (VoIP), Automated Call
Distribution (ACD), Telepresence and Unified Communication (UC) for both on premise and cloud hosted services.
This position provides customer service and consulting support across a broad array of services and participates in projects
through implementation and completion. To be successful in this role, the incumbent must stay informed about current and
emerging technologies to implement innovative solutions with an enterprise perspective.

A strong understanding of customer service and excellent communication skills are critical. This position is part of an agile team.

in a fast-paced environment and will frequently work with technical and non-technical staff as well as DET management on
design strategy and business priorities. This position is accountable for the quality of service provided to state agencies and
other partners.

Knowledges, Skills, and Abilities:

1. Ability to deliver quality service and maintain positive working relationships with customers.

2. Ability to function as a team member, including the open sharing of information, willingness to help wherever
needed, and an understanding that the teams and the organizations objectives supersede personal agendas.

3. Ability to communicate clearly and effectively to both technical peers and less technical customers in person and via
written media such as email, reports, and project charters.

4. Knowledge of and ability to apply IT service-delivery management best practices and procedures.

5. Understanding of Communication Technology administration concepts and tools.

6. Resourceful in identifying and obtaining information sources needed to perform duties effectively.

7. Ability to learn quickly; synthesize complex information, identify key points, and communicate results accurately and
effectively.

8. Knowledge that IT exists not for its own sake, but for the business value it brings.

9. Knowledge of and ability to perform technology and product research, testing, installation, customization,
troubleshooting and support.

10. Knowledge of Communication Technology system hardware and software infrastructure design.

11. Knowledge of Network and related communication system hardware such as Session Border Controllers, Voice
Gateways, ACD applications, IVRs, Routers, Switches, Servers, Storage hardware, and server operating systems
such as Windows, Linux, and virtual s
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135226 while calling.
 
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(Administrator: IT Service Delivery, TroubleShooting Skills, SIP, TCPIP DNS DHCP WINS FTP Active Directory in Madison, WI)
     
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