SLA Management Reporting System Analysis IT Professional Analyst (Jobs in NASHVIL   Requirement id 57298 Job title Analyst Job location in Nashville, TN Skills required SLA, Management, Trouble Shooting PC, Reporting System Analysis IT Professiona Open Date 18-Oct-2016 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: SLA, Management, Trouble Shooting PC, Reporting System Analysis IT Professiona Start Date :11/1/2016 End Date :10/31/2017 Submission Deadline :10/24/2016 Description : US-IT Developer/Engineer IV Description Release to ADM US Data Analyst/Team lead - SPE Will provide leadership and support to the Data In-take team (on and off shore). Client facing with strong interpersonal and organization skills. Ability to effectively communicate with multiple levels of leadership and team members, self-starter who can work with little direction. Ability to research, trouble shoot and resolve issues/problems. Ability to lead and guide team members on and offshore Strong PL/SQL skills (.net helpful, but not required) Ability to track and measure tickets/requests meeting SLA performance metrics (includes status reporting) Participate with documentation, analysis and validation of business processes, systems, and solution requirements. Document and/or refine requirements specifications using processes and tools. Support requirements management and change management processes. Require to work at client site and client facing hours. Coordinate and/or facilitate HPE and/or client meetings. Central hours are expected. may be some after hour work. Data Analyst/Team lead - SPE Client facing with strong interpersonal and organization skills. Ability to effectively communicate with multiple levels of leadership and team members, self-starter who can work with little direction. Ability to research, trouble shoot and resolve issues/problems. Ability to lead and guide team members on and offshore Strong PL/SQL skills (.net helpful, but not required) Ability to track and measure tickets/requests meeting SLA performance metrics (includes status reporting) Participate with documentation, analysis and validation of business processes, systems, and solution requirements. Document and/or refine requirements specifications using processes and tools. Support requirements management and change management processes. Require to work at client site and client facing hours. Coordinate and/or facilitate HPE and/or client meetings. ***US Citizenship Required*** Location Category Customer Site Overwrite payment terms N/A CATW No Pre-Identified Candidate Name (No Value) Pre-Identified Candidate Supplier (No Value) Dress Code Business Casual Work On Site Required Yes Client Interface Required Yes Overtime Required No Ship to address Ortiz, Glenn. 701 Cool Springs Blvd. Ship to city Franklin Ship to state/province (enter N/A if not applicable) TN Ship to country US Ship to postal code (enter N/A if not applicable) 37067 Dual Assignment No CW Policy Exception Number Required if Dual Assignment is "Yes"   Call 502-379-4456 Ext 100 for more details. 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