SLAs ERP Decision Making PROVEN ANALYTICAL AND PROBLEM SOLVING ABILITIES ITIL SDLC S   Requirement id 68907 Job title Specialist Job location in Columbus, OH Skills required SLAs, ERP, Organizational Skills, Decision Making PROVEN ANALYTICAL AND PR Open Date 05-Apr-2018 Close Date Job type Contract Duration 14 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: SLAs, ERP, Organizational Skills, Decision Making PROVEN ANALYTICAL AND PR Start Date :04/30/2018 End Date :06/28/2019 Submission Deadline :04/12/2018 Client Info :DAS Description : Job Classification: Technical Specialist 4 Technical Manager and Solution Architect MBE/Open Market: Open Market nature of this role submissions over the NTE rate will be considered Interview Process: First Round Skype Interviews followed by onsite interviews Contract Length: Contract will likely be extended into FY19 Role It is a requirement that the qualified resource be onsite Monday – Friday. 1. Provide Infrastructure Oversight of numerous Service Providers 2. Ensure that SLAs and other performance metrics are met by our service providers 3. Help monitor and troubleshoot the technical performance of the ERP systems 4. Drive collaboration with our Managed Services Providers (MSP), key internal IT organizations, and other critical vendor partners for key technology projects and day-to-day operations support. 5. Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP infrastructure 6. Help develop solution architectures, technical work plans and estimates for planned projects (e.g. upgrades, expansion, new capability releases, etc.) 7. Monitor and report on infrastructure health and performance 8. Participate in key operations leadership meetings representing infrastructure operations 9. Act as the key management liaison to the States Security team 10. Lead and coordinate efforts for infrastructure-related SOC1 audit efforts 11. Ensure maintenance schedules are rigorously adhered to 12. Participate in new project acceptance and quality assurance reviews 13. Develop new processes and procedures as necessary 14. Consult on technical aspects of break/fix approaches, planned enhancements, MSP contract change requests, and architecture strategies and approaches necessary for driving ongoing performance management and security compliance 15. Bring research and recommendations to the Operations team to continually improve the current systems operating environment Skills and Abilities: During the interview process, the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resources experience must also be documented for review and verification. 1. Must have strong communication and collaboration skills and experience. 2. Must have excellent oral and written skills, and possess strong meeting and work session facilitation skills. 3. Must have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. 4. Must have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. 5. Must be knowledgeable in the English language/speak clearly and understandably use the English language. Critical Experience: 1. Operations management in a geographically dispersed, high availability, virtualized system environment 2. Large/complex organization project deployments 3. Outsourcing – preferably onshore – in a leadership role 4. ERP systems, preferably PeopleSoft/Oracle 5. Cloud-based provider management 6. Demonstrable understanding of architectural principles and best practices for infrastructure operations 7. Defining and tracking key performance metrics 8. Excellent verbal and written communication skills Preferred Qualifications : 1. Oracle Engineered Systems hardware platform 2. Experience with interface batch architectures and third-party "bolt on" applications that commonly integrate with PeopleSoft applications systems (e.g. EDI, FTP, UC4, Tumbleweed, etc.) 3. Ability   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 68907 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), SLAs job openings in Columbus, OH Jobs List Java / Web Developer - 11269 Create date: 11-Oct-2018 Description: The Rapid Response team with our Columbus, Ohio client is looking for a self-motivated and enthusiastic Java / Web Developer to provide support for 10+ customer-facing applications; resolving incidents, researching and reporting on P0 tickets and RCAs. On call rotation. Ideal candidate: .... 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(This job is for - SLAs Jobs in TX Austin Analyst - (in Austin, TX))    SLAs job openings in OH Jobs List Oracle Technical Supervisor - 57495 Create date: 08-Jan-2020 Candidate must be our W2 Employee. Job Description : Position Summary: The Oracle Technical Supervisor leads a team of developers and database administrators in the maintenance and support of the Oracle eBusiness Suite and ancillary applications. This roles works directly with IT leadership, peers, and technical staff to meet.... (This job is for - Oracle SLAs Jobs in OH ShakerHeights Consultant - (in Shaker Heights, OH)) (Specialist: SLAs, ERP, Organizational Skills, Decision Making PROVEN ANALYTICAL AND PR in Columbus, OH)

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