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SLAs ERP Customer Relations Management Test Case Development Consultant
(Jobs in
 
Requirement id 59094
Job title Consultant
Job location in Irvine, CA
Skills required Business Consultant, SLAs, ERP, Customer Relations Management Test Case
Open Date 07-Feb-2017
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Business Consultant, SLAs, ERP, Customer Relations Management Test Case

Start Date : 02/17/2017
Submission Deadline : 02/13/2017
Description :

Interface with staff to support management of vendor relationships and coordinate development of business requirements, use cases, test cases, and acceptance criteria.

Works with business partners to elicit and articulate high-level business requirements, capture business needs and develop business cases, use cases, test cases, and acceptance criteria.

Assesses the risks of various solutions and prioritizes competing business demands.

Manages ongoing relationships with business partner to drive satisfaction with IT.

Coordinates project delivery by participating in product backlog analysis test and acceptance criteria walk-throughs, and design reviews to communicate project progress.

Obtains key inputs from enterprise architecture teams and identifies solution interdependencies.

Engages with knowledge workers to incorporate usability and user interface needs with designing systems.

Manages relationships and monitors vendor SLAs.

Requirements:

Experienced working Local Government project initiatives; Community Development, Community Services, Public Works, Public Safety, Financial and Human Resources business operations.

Experienced working in a vendor management relationship with systems that provide ERP, Asset and Maintenance Management, Customer Relationship and Service Management, and Public Service Management.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 59094 while calling.
 
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