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SaaS RFP Project Work Plans Consultant
(Jobs in Bismarck, ND)
 
Requirement id 132971
Job title Consultant
Job location in Bismarck, ND
Skills required Customer Service, SaaS, RFP, Project Work Plans
Open Date 05-Apr-2022
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service, SaaS, RFP, Project Work Plans

Start Date :010/1/2022

Submission Deadline: :April 11, 2022 5 PM CT

Client Info: Transportation, Department of

Description:

SCOPE OF WORK
The STATE is soliciting proposals from offerors interested in providing computer software maintenance
and system support for:
• TraCS – an electronic crash reporting software system used by law enforcement to collect and
transmit crash reports to the Highway Safety Division.
• An e-commerce (e-sales) solution for crash report sales.

EXPERIENCE, QUALIFICATIONS, AND CUSTOMER SERVICE REQUIREMENTS
All items listed this section are experience, qualification, and customer service requirements. If the
offeror is successful, the offeror agrees that it shall comply with all customer service requirements
throughout the full term of the contract.
Offerors must provide a full response to each requirement without cross referencing other sections of
the proposal. Offerors must use the table format and maintain numbering provided by the state to
respond to each requirement.
1.
Offerors must meet the following experience and qualification requirements:
1. The e-sales solution, referenced above in Requirement B-9, must be a Commercial off-the?shelf solution or Software-as-a-Service (SaaS) that has been commercially available for a
minimum of two years and has been successfully implemented for a minimum of two
customers.
2. Offeror must have performed similar work for a comparably sized government entity within the
previous two years.
Describe the number of years the offeror has provided the type of work requested in this RFP.
Describe specific experience of their firm in completing similar projects. Provide a description of
the project, approximate time frame of the project, and contact information for the customer.
Offeror Response:
2.
Project Team:
Provide a narrative or organizational chart that describes the organization of the proposed project
team. Provide information for key project team members, including:
1. Description of anticipated work they will perform and approximate estimated hours;
2. Resume or description of the relevant education, training, experience, skills and qualifications;
3. If the offeror has vacant positions, identify the job description and minimum qualifications for
staff members to be recruited;
4. Subcontractors. If an offeror intends to use subcontractors, the offeror must identify in the
proposal the names of the subcontractors and the portions of the work the subcontractors will
perform. Provide a statement that the offeror will ensure that the subcontractor has or will
obtain any required licenses and registrations, including registration with the North Dakota
Secretary of State; and
Page 27 of 88
5. Joint Venture. If submitting a proposal as a joint venture, offeror must submit a copy of the
joint venture agreement that identifies the parties involved and its rights and responsibilities
regarding performance and payment.
Offeror Response:
3.
References:
Provide three references for similar projects the offeror has completed. Offerors must include the
name of a contact person, address, email, and telephone number. Offerors are instructed to notify
the reference that the STATE will be contacting them. Evaluation will be impacted if the STATE is
unable to contact the reference or the reference does not timely provide the requested
information.
Offeror Response:
4.
The Offeror must provide the following information with regards to their provision of a point of
contact for questions relating to the proposal:
1. Name,
2. Title,
3. Phone number, and
4. Email address
Offeror Response:
1.
2.
3.
4
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132971 while calling.
 
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(Consultant: Customer Service, SaaS, RFP, Project Work Plans in Bismarck, ND)
   
 
     
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