ServiceNow ITIL V3 Itil Service Management Framework CMDB Consultant (Jobs in At   Requirement id 105794 Job title Consultant Job location in Atlanta, GA Skills required Configuration Management, ServiceNow, Configuration Management Tools, ITIL V3 Itil Service Management Framewor Open Date 16-Apr-2020 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Configuration Management, ServiceNow, Configuration Management Tools, ITIL V3 Itil Service Management Framewor start date:5/4/2020 End date:06/30/2020 submission deadline:04/21/2020 client info : Georgia Tech - OIT Note: * Web Cam Interview Only Description: A successful Configuration Manager will have a blend of business and technical expertise, and will have a deep understanding of how the CMDB is interlinked with all ServiceNow modules, especially with IT Operations Management, Asset Management, Governance Risk and Compliance (GRC) and Security Operations. Responsibilities: - Oversees, coordinates and leads the planning, design and implementation of a central CMDB for Information Technology organizations at Georgia Tech. - Manages the day-to-day operational activities of the Configuration Mgmt. process - Provides subject matter expertise and technical development / delivery support to establish core capabilities and provide ongoing enhancement of the ServiceNow CMDB - Ensures that the CMDB effectively supports the needs of other processes such as Change, Incident, Problem, and Asset Mgmt. - Develops and documents the governance policies, processes, procedures, and controls required to ensure the integrity of the CMDB data - Collaborate with business stakeholders to define and collect necessary Configuration Item (CI) attributes, c class owners, and relationship information. - Maintain accurate configuration data by pre-defining and governing ServiceNow CMDB requirements and define process integration points across related areas. - Support design, development, and implementation of automated processes for gathering, populating, and maintaining ServiceNow CMDB data - Develop and manage the process to reconcile ServiceNow CMDB data when exceptions are noted between ServiceNow CMDB, or other authoritative data repositories - Develop a range of documentation that describes the data model, the federation of data from external sources, the management and maintenance of the CMDB and the relevant roles and responsibilities of program personnel - Integrate ServiceNow CMDB related activities with the ServiceNow Development and Service management Program Teams. - Communicate ServiceNow CMDB activities to enhance general awareness of processes and standards. Duration to be extended past June 30, 2020 (Fiscal). Project Completion Date: 3/31/2021 Qualifications: - Experience planning and managing support for Configuration Mgmt. tools and processes - Experience defining the structure of the CMS, including CI types, CI attributes, and CI relationships - Must possess both technical and people management skills, a good understanding of the overall IT infrastructure, the ability to motivate and guide the efforts of others, and the skill to balance the needs of the various technical domains and service management processes - Strong understanding of the Configuration Mgmt. process and how it supports other processes (e.g.: Incident, Problem, Change, Asset Mgmt.) - Experience developing, documenting, implementing, auditing, and improving Configuration Mgmt. processes to ensure the integrity of CMDB data - Strong communication and interpersonal skills with technical and non-technical audiences - Excellent organization skills and an ability to develop and implement plans for transforming issues / requests to completion - Demonstrated ability to prioritize and manage competing demands and tasks - Self-starter who takes the initiative to accomplish goals and objectives - Ability to think and act independently, taking the initiative to create solutions to solve challenges Due to nature of work, must be a US person which includes Permanent Resident/Green card hold   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105794 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    Configuration Management job openings in other states Jobs List SECURITY ANALYST - ADVANCED - 11010-1 Create date: 10-Nov-2023 Start date :12/11/2023 Submission deadline :11/16/2023 Client Info : Department of Motor Vehicles Note : INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? Information Security Officer In-person preferred but will be willing to accommodate highly.... 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