ServiceNow ITSM Xml Parsing ITIL IT Management Manager (Jobs in Columbus, OH)   Requirement id 67670 Job title Manager Job location in Columbus, OH Skills required ServiceNow, Web Technologies, ITSM, Xml Parsing ITIL IT Management Open Date 15-Feb-2018 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Manager: ServiceNow, Web Technologies, ITSM, Xml Parsing ITIL IT Management Start Date :03/12/2018 End Date :06/30/2018 Submission Deadline :02/20/2018 Description : Job Title: Senior Program Manager 1 /SPM1 (ServiceNow Administrator) Interview: Onsite only- local highly preferred. The agency is not open to conducting video/phone screens for this role- please set the expectation that an on-site interview will be required at this time, NO EXCEPTIONS. Please submit resumes in a word document and remove all candidate personal information (phone,address,email) and vendor information (logos). Will close to submissions on: Wednesday 2/21 @ 10AM PLEASE DO NOT reach out to ANY individuals at ODOT regarding this posting nor candidates for this posting. All questions/comments/etc. must be directed to the MSP Team, specifically, Andy Hovest. Contact information can be found below. Thank you in advance for your cooperation and support on this. Requirement Description: The candidate will be supporting The Ohio Department of Transportations (ODOT) Infrastructure Management Team and specifically, the ServiceNow product. This position will function as a highly skilled ServiceNow Administrator with specific responsibilities that include: • Oversee, configure and implement architectural solutions in ODOTs ServiceNow ITSM module to meet business needs • Maintain the long-term vision of solutions on the ServiceNow platform • Perform day-to-day support and maintenance of the ServiceNow module • Identify system deficiencies and recommend solutions for continual service improvement. • Monitor system stability and performance metrics to prevent service degradation or interruption • Serve as the primary point of contact for all program-related issues and resolution of issues. • Participate in day-to-day interactions with client management and interface with senior management. • Identify opportunities for and implement service improvements across all functional areas (e.g. – training, knowledge management, documentation, service desk processes) • Maintain expert knowledge on the ServiceNow platform, technical services and utilities • Manage ServiceNow version updates and new releases which includes testing, documentation, analysis of new functionality and implementation of the release across TEST and PROD regions. • Provide mentoring and training to peers within IT Experience: 1. Experience with ServiceNow ITSM modules e.g., Incident, Problem, Change, Service Catalog, Workflow, Report Generation, Performance Analytics and Integrations. 2. Experience with enterprise architecture domains 3. Experience with full lifecycle ServiceNow implementations. 4. Extensive experience guiding the Development team on complex development projects 5. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. 6. Experience configuring and implementing ServiceNow solutions, leveraging all appropriate components offered by ServiceNow to meet specific business needs or custom scripting solutions. 7. Experience with integration design of enterprise software applications 8. Business analysis and requirements gathering abilities Mandatory Requirements/Time: 4-year college degree in computer science or a related field. • 3-5 years of experience as a ServiceNow system administrator, including ServiceNow IT service management (ITSM) experience • 3+ years experience supporting enterprise ServiceNow installations • 3-5 years experience with ServiceNow integrations • 3-5 years experience in ServiceNow scripting and Web technologies (JavaScript, XML, HTML, etc.) • Ability to communicate solutions to IT Leadership • ITIL v3 Foundations Certified Desired Skills: ServiceNow   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 67670 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), ServiceNow job openings in Columbus, OH Jobs List DAS-Service Desk 1 /SD 1 (727208) Create date: 05-Jan-2024 Remote start date :01/15/2024 End date :06/30/2024 submission deadline :01/09/2024 client info :DAS Description : Years of Relevant Experience Minimum 1 year of experience required in help desk or call center technical Support. 3+ year.... (This job is for - ServiceNow Jobs in OH Columbus Consultant - (in Columbus, OH)) DOT - Programmer 3/PR3 (724146) Create date: 03-Nov-2023 Start date : 12/11/2023 End Date : 06/30/2024 Submission deadline : 11/08/2023 Client Info : DOT Note : * Will be required to be onsite at 1980 West Broad St, Columbus, minimum of 3 days a week. Description : The candidate will be supporting The Ohio Department of Transpo.... 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(This job is for - ServiceNow ITSM Jobs in SC COLUMBIA Architect - (in Columbia, SC))     (Manager: ServiceNow, Web Technologies, ITSM, Xml Parsing ITIL IT Management in Columbus, OH)

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