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SharePoint Troubleshooting Administrating Reporting Tools Customer Service Skills C
 
Requirement id 117662
Job title Consultant
Job location in Richmond, VA
Skills required Windows, SHARE POINT, MS Office Suite, Troubleshooting Administrating Reporting
Open Date 01-Jul-2021
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Windows, SHARE POINT, MS Office Suite, Troubleshooting Administrating Reporting

Start Date:07/19/2021

End Date:06/30/2022

Submission Deadline:7/6/2021

Client Info:VDOT

*Note: Agency Interview Type: Web Cam Interview Only

Description:

*local candidates strongly preferred

*interviews will be conducted via MS Teams or Google Meet.

*candidates will telework now (after coming to office to pick up laptop). Once restrictions are lifted, candidates may be required to regularly work onsite.



Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in the use of Gmail. Skill in troubleshooting tools and managing and administering desktops and wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout the state of Virginia. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.

Preferred: Knowledge of ITs computer applications and how they operate in a desktop environment. Creating and understanding Knowledge Bases.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117662 while calling.
 
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(Consultant: Windows, SHARE POINT, MS Office Suite, Troubleshooting Administrating Reporting in Richmond, VA)
     
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