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TCP/IP Customer Service Skills Interpersonal Skills Problem Solving Skills Develope
 
Requirement id 64293
Job title Developer
Job location in Atlanta, GA
Skills required Technical Support, TCP/IP, Communication Skills, Customer Service Skills Interpersonal Sk
Open Date 21-Sep-2017
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Technical Support, TCP/IP, Communication Skills, Customer Service Skills Interpersonal Sk

Start Date : 10/02/2017
End Date : 08/31/2018
Submission Dead Line : 09/27/2017
Description :



Selected candidates must be able to independently provide Audio Visual, web/video cast to small and large groups that include GDOT State Board, Commissioner and executive staff. Must have strong customer service skills and be able to make decisions quickly and under pressure in support of high ranking individuals and audiences. Troubleshoot complex audio and visual camera software problems and provide solutions. Follow-up with all customers to ensure problems are resolved. Document any new solutions or problems and submit to management. Communicate any problems or negative customer interactions to management.

Required skills 2yrs experience:

Windows 7 and 10 Professional (Install, configure and trouble shoot)
Microsoft Office 2007 or higher Professional or greater (Install, configure and trouble shoot)
Experience with PolyCom and/or Cisco Tandberg Encoders/decoders, cameras and bridges
Extensive knowledge implementing video/webcast over LAN and WAN networks
Able to identify and implement configuration changes to web/video cast servers for multi stream events
Working knowledge of Cisco wireless and VPN technologies, TCP/IP addressing
Troubleshooting network load and bandwidth issues related to video conference/webcasting
Working knowledge of various printers (installation and configuration)
Excellent grasp of the English Language.
Ability to communicate information to appropriate persons
Excellent customer service skills
Enthusiasm
Attention to detail.
Communicates easily with non-technical individuals.
Ability to work in a team environment.
Must have effective interpersonal skills
Ability to prioritize all tasks, projects, job duties
Ability to utilize time management skills and able to multitask
Must have excellent questioning skills as well as the ability to identify, isolate and communicate problems from and to all levels of customer base and staff
Ability to provide problem-solving solutions over the phone and through email.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 64293 while calling.
 
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(Developer: Technical Support, TCP/IP, Communication Skills, Customer Service Skills Interpersonal Sk in Atlanta, GA)
     
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