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Team Work Customer Service Analyst
(Jobs in Denver, CO)
 
Requirement id 138020
Job title Analyst
Job location in Denver, CO
Skills required Bachelors Degree, Written And Verbal Communication Skills, Team Work, Customer Service
Open Date 13-Dec-2022
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Bachelors Degree, Written And Verbal Communication Skills, Team Work, Customer Service

start date:1/2/2023
End date:06/30/2023

submission deadline:12/16/2022

client info : CO CDHS

Note:

* Candidate Must Be Local

Description:

This position analyzes and administers security and access for CDHS employees including Colorado county employees, vendors and contractors. The position is liable for ensuring that customer requests for access are completed in a timely manner, participates in projects and various meetings, responsible for meeting deliverables, following security, audit and compliance. This position is responsible for working with various functional teams within CDHS and OIT to provide proper access and security for the network, remote access, Windows Active Directory, and agency applications. (CBMS, Trails)

Primary Job duties:

Account Provisioning & Customer Service/Ticket Management/Process & Procedures Development and Compliance

Individuals in this position have demonstrated experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects. Understands how to gather and document requirements. Has a working knowledge of the software development lifecycle. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Some familiarity with the use of standard market Testing tools. May require an associates degree in a related area and at least 2 years or equivalent experience in the field or in a related area.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138020 while calling.
 
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(Analyst: Bachelors Degree, Written And Verbal Communication Skills, Team Work, Customer Service in Denver, CO)
     
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