Team Work Call Center Experience Consultant (Jobs in Lakewood, CO)   Requirement id 137908 Job title Consultant Job location in Lakewood, CO Skills required Attention To Detail, Google GSuite, Team Work, Call Center Experience Open Date 07-Dec-2022 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Attention To Detail, Google GSuite, Team Work, Call Center Experience start date:1/2/2023 End date:06/30/2023 submission deadline:12/21/2022 client info : CO DOR Note: * Position Location: Remote * Candidate Must Be Local * This is not an IT job, but Call Center Position. Please make sure the contractor has a quite place to work from with no distractions. Description: The representative will serve in many roles within Driver Service as part of Driver Control section in the Division of Motor Vehicles. Position must study each customers motor vehicle information, recognizing there are an unlimited number of situations to consider, and fit together to provide the customer practical solutions to specific technical reinstatement and licensing problems. Need to exercise judgment in selecting the most appropriate guideline from many alternatives to best fit the customers need for reinstatement. Interpret and evaluates all available information in order to resolve problems. Answer question and provide the customer the proper services needed for each individual situation. Provide customers reinstatement information tailor made to their specific situation, recognizing each customers record and/or needs is unique and different from every other record. Full time Teleworker, needs own Internet service. General   Duties Duty - This position serves a Driver Services call center agent and serves the public by providing information about customers records. Applying Job Knowledge to Customer Interactions: Translates and clarifies Colorado Motor Vehicle statutes, department administrative procedures, and policy to customers. Determines the effect of statutory law on a driving record and uses experience and reasoning to determine the best approach for the extensive number and possible courses of action in response to division notices, restraints, or general licensing issues. Resolving Customer Disputes and Concerns: Employs appropriate conversational techniques to diffuse irate customers. Directs the discussion towards the significant aspects of the problem and then helps the customer to resolve any issues within the boundaries of established statutes and guidelines. Educates and instructs customers on legislative objectives and rationale on departmental restraints. General   Duties Duty - Clarifies the underlying rationale and compliance for over 170 Motor Vehicle Division Form Letters. Instructs the customer on the potential impact of non-compliance and the various methods of compliance. Interprets and explains over 90 different types of restraint actions and the possible consequences of multiple violations. Advises customers as to the fee, documentation and testing requirements, and the network of Driver License offices serving the state of Colorado. Provides and instructs customers in identifying and acquiring the mandatory forms to accomplish the desired action(s). Explains reinstatement requirements to the customer and their rights to a hearing. Provides training, clarification, assistance and updates to co-workers in resolving difficult and/or unique problems. General   duties and  Customer  Service Duty  Identifies unique/unusual problems with the implementation of operating procedures and with the continually evolving statutes and Drivers License computer system. Determines paperwork submitted is proper and complete for reinstatement. Determines solutions to customer problems. Determines whether customer requires special auto insurance (SR22) and for what length of time. Determines whether customer requires completion of alcohol education/therapy classes. Determines whether customer is eligible for a Motor Vehicle hearing. Determines whether the customer may be eligible for early reinstatement with an interlock de   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137908 while calling.   Other jobs in CO: Denver (5), Fort Collins (1), Attention To Detail job openings in Lakewood, CO Jobs List Call Center - Inbound Customer Care-60045 Create date: 29-Mar-2023 Start date :04/24/2023 End Date :01/24/2024 Submission deadline : 04/03/2023 Client Info : CO DOR Note: * Position Location Remote * Candidate Must Be Local Description : The representative will serve in many roles within Driver Service as part of Driver Control section.... (This job is for - Team Work Jobs in CO Lakewood Consultant - (in Lakewood, CO)) Call Center Inbound Customer Care - 59340 Create date: 11-Oct-2022 start date:10/31/2022 End date:06/30/2023 submission deadline:10/17/2022 client info : CO DOR Note: * Position Location : Remote Description: The representative will serve in many roles within Driver Service as part of Driver Contro.... (This job is for - Jobs in CO Lakewood Consultant - (in Lakewood, CO))    Attention To Detail job openings in other states Jobs List Programmer-Analyst IV -118111-SP Create date: 15-May-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : May 17th at 4:00PM CST client info : DCF Note : I INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up short.... (This job is for - Problem Solving Jobs in WI Madison Analyst - (in Madison, WI)) Help Desk III -116911-SP Create date: 09-May-2023 Start date : 07/01/2023 End Date : 06/30/2024 Submission deadline :Friday, May 12th at 4:00PM CST Client Info :DCF Note : IINTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shor.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II -114686 Create date: 27-Feb-2023 Start date : 04/10/2023 End Date : 06/30/2023 Submission deadline :Tuesday, March 7th at 4:00PM CST. Client Info :DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Epidemiologist-58800 Create date: 08-Aug-2022 Remote. Start Date : 09/01/2022 End Date : 06/30/2023 Submission Deadline : 08/12/2022 Client Info : TN DOH Note: * Position Location Remote Description : The Mental Health Epidemiologist will provide data support for the Tennessee .... (This job is for - Education Jobs in TN Nashville Consultant - (in Nashville, TN)) Business Professional - Buyer 1 Create date: 16-Apr-2021 Job Responsibilities: Research and evaluate suppliers based on price, quality, selection, service, support, availability and other relevant factors. Purchase the highest quality merchandise at the lowest possible price and in correct amounts. Prepare purchase orders, solicit bid proposals, and review requisitions fo.... (This job is for - job Jobs in TX Coppell Consultant - (in Coppell, TX))     (Consultant: Attention To Detail, Google GSuite, Team Work, Call Center Experience in Lakewood, CO)

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