Troubleshoot Testing Documentation Consultant (Jobs in Menands, NY)   Requirement id 116375 Job title Consultant Job location in Menands, NY Skills required Troubleshoot, Testing, Documentation, Open Date 29-Apr-2021 Close Date Job type Contract Duration 24 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Troubleshoot, Testing, Documentation, Description: Day-to-Day Tasks include, but not limited to: Provide hands on technical customer support. Identifying customer needs, abilities, and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application, and network access logs of Windows based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicate effectively with both end users and other technical staff; consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. Perform detailed testing duties including documentation to ensure software builds for UPHN software and interfaces performs as expected. Preferred Qualifications: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. 36-60 Months-Candidate is able to work independently, without assistance. Mandatory Qualifications: 48 months experience perform testing duties including development of test scripts, creation of test data, execution of tests and documentation of results to ensure software meets quality standards. 48 months experience troubleshooting and diagnosing hardware and software issues occurring among clients. 48 months experience providing technical customer support, identifying customer needs, abilities, and limitations. 48 months working in a federal, state, or local government setting. 48 months reviewing application and network access logs of Windows based systems to identify errors. Bachelors degree in computer science, computer engineering, information technology or public health   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116375 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),    Troubleshoot job openings in other states Jobs List Desktop Support Tech Sr -62627 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :12/31/2024 submission deadline :04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: On Site Description : Departmen.... (This job is for - Troubleshoot Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Aviation Legacy DAS Technical Support - 62294 Create date: 01-Mar-2024 Start date : 03/18/2024 End date : 04/01/2025 Submission deadline : 03/06/2024 Client info : ATL - AIM Aviation Services Description : The Aviation Information Systems division is looking to obtain the following support for the current Distrib.... 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(This job is for - Splunk Troubleshoot RMS Jobs in NY Albany Engineer - (in Albany, NY)) Systems Architect - 5403 Create date: 27-Aug-2021 Description: TECH VALLEY TALENT (TVT) IS YOUR LOCAL SMALL BUSINESS LEADER IN PROVIDING IT SERVICES TO THE PUBLIC SECTOR. TVT IS A CERTIFIED WOMAN-OWNED BUSINESS WITH NUMEROUS IT POSITIONS AVAILABLE AND WE ARE SEEKING IT TECHNOLOGISTS TO ADD TO OUR GROWING PRACTICE AREAS AS WELL AS INDIVIDUAL CONTRACT OPPORTUNITIES. Are you ene.... (This job is for - Troubleshoot Jobs in NY Albany Architect - (in Albany, NY)) Help Desk - 5219 Create date: 12-Jul-2021 Description: Day-to-Day Tasks include, but not limited to: Guidance of technical staff Provide training, support, and troubleshooting. Review and test new technologies. Respond to all service requests. Use of LanSweeper. Document user request or issue document the diagnostic ste.... 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