Troubleshoot MS OFFICE 365 Organizational Skills Specialist (Jobs in Boston, MA)   Requirement id 146003 Job title Specialist Job location in Boston, MA Skills required Troubleshoot, Verbal Communication, Interpersonal Skills, MS OFFICE 365 Organizational Skills Open Date 23-Feb-2024 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Troubleshoot, Verbal Communication, Interpersonal Skills, MS OFFICE 365 Organizational Skills start date :03-04-2024 submission deadline :3/1/2024 client info :Commonwealth of Massachusetts - Boston Description : The health profession eLicensing Help Desk Specialist will be responsible for assisting external customers (licensees) of the BHPL eLicensing application. Guide customers through proper use of the vendor-managed licensing application(s) Triage, troubleshoot, resolve, and escalate issues as necessary Create and track help desk tickets Provide high-level answers to general BHPL licensing process questions Handle help desk phone calls and respond to email requests Provide level 1 help desk customer support to assist licensees using BHPL eLicensing application to apply for / renew health profession licenses Triage incoming issues to determine appropriate actions (immediate resolution, escalation, etc.) Utilize internal ticketing system Communicate, and enforce system standards as necessary Simulate and troubleshoot user problems Train other state staff in operation of the Help Desk as needed Ensure Help Desk phone is not left unattended Stay well informed of all changes in systems and procedures to be able to inform and train Local Program staff on the changes Participate in daily team standup Perform other duties related to HPL eLicensing helpdesk. LEASE REMEMBER THIS ROLE IS 100% on site BOSTON MA NO REMOTE 3+ years of experience working as a business application customer help desk specialist Identify / troubleshoot / escalate / resolve issues Excellent verbal communication skills Excellent Telephone and interpersonal skills Excellent organizational skills Proficiency using Microsoft Project, Microsoft Office 365, Microsoft Teams and Atlassian JIRA Analytical thinking skills Strong follow-up skills Ability to work effectively both as an individual and as a team member Ability to get up to speed quickly   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146003 while calling.   Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1), Troubleshoot job openings in Boston, MA Jobs List SAP IBP - 53688 Create date: 07-Oct-2019 Description: x1 – IBP, Forecast to Receipt, planning functional focus x1 Heavy IBP This is a functional support consultant that can interact with users to managers, gather requirements, troubleshoot, escalate, train, and config (This job is for - Troubleshoot Jobs in MA Boston Consultant - (in Boston, MA)) ITS63 AFC19098 Senior Systems Administrator -SP Create date: 10-Jun-2019 Note: This requirement is from fair mark IT. Submission Deadline: 6/11/2019 9:30 PM Start Date: 7/1/2019 End Date: 6/30/2020 Client: MBTA Description: The selected candidate will: Ensure maximum up time by addressing critical issues as they arise. Must have excellent troubleshooting, mult.... (This job is for - Troubleshoot Jobs in MA Boston Administrator - (in Boston, MA))    Troubleshoot job openings in other states Jobs List Desktop Support Tech Sr -62627 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :12/31/2024 submission deadline :04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: On Site Description : Departmen.... (This job is for - Troubleshoot Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Aviation Legacy DAS Technical Support - 62294 Create date: 01-Mar-2024 Start date : 03/18/2024 End date : 04/01/2025 Submission deadline : 03/06/2024 Client info : ATL - AIM Aviation Services Description : The Aviation Information Systems division is looking to obtain the following support for the current Distrib.... (This job is for - DAS Troubleshoot SLA Jobs in GA Atlanta Consultant - (in Atlanta, GA)) NCDOT - Business Analyst- Mid Level (726222) Create date: 22-Dec-2023 Onsite Start date :01/15/2024 End date :01/15/2025 Submission deadline : 12/28/2023 Client info : NCDOT Description : This position will support duties consistent with creating, documenting, and coordinating business operational activiti.... (This job is for - Troubleshoot Jobs in NC Raleigh Analyst - (in Raleigh, NC)) IA-DOM-IWD-TS2-PL/SQL Developer (722576) Create date: 20-Oct-2023 Start date : 11/13/2023 End date : 11/12/2024 Submission deadline : 10/25/2023 Client info : IWD: Iowa Workforce Development Note : * Hybrid Description : The client is requesting local candidates for this position. The work .... (This job is for - Troubleshoot Jobs in IA DesMoines Developer - (in Des Moines, IA)) Desktop Support Tech Sr - 61532 Create date: 26-Sep-2023 start date : 10/09/2023 End date :12/08/2023 submission deadline : 09/29/2023 client info : ATL - AIM General Note: * Position Location: On Site Description : The Department of Atlanta Information Management (“.... (This job is for - Troubleshoot Documentation Jobs in GA Atlanta TechLead - (in Atlanta, GA))    Troubleshoot job openings in MA Jobs List Quality Engineer - 70676 Create date: 08-Jan-2021 Note: Can be remote to start- then onsite after covid- must be local to boston area ***Candidate Must sit on your W2*** NO SUB VENDING. Candidate must be our W2 Employee. Candidate must be local: Yes Job Description: Title - Agile Quality Engineer (Mid) Qualifications - Experience co.... (This job is for - Troubleshoot Selenium Java Jobs in MA Waltham Engineer - (in Waltham, MA)) (Specialist: Troubleshoot, Verbal Communication, Interpersonal Skills, MS OFFICE 365 Organizational Skills in Boston, MA)

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