Troubleshoot Network Planning Developer (Jobs in ROCK HILL, SC)   Requirement id 67498 Job title Developer Job location in ROCK HILL, SC Skills required IT Services, Active Directory, Troubleshoot, Network Planning Open Date 08-Feb-2018 Close Date Job type Not specified Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Developer: IT Services, Active Directory, Troubleshoot, Network Planning Start date : 03/01/2018 Deadline : 02/15/2018 Client : York Technical College Description : SPECIFIC DUTIES 1. Resolve in-person or by phone any students, faculty, or staff requiring technical support related to IT services and equipment. Enter tickets into the Yorktech Helpdesk ticketing system for each instance of support. Escalate calls and contact the next tier technician when a customer is in need of immediate resolution. Ensure all tickets entered in the Helpdesk are correctly categorized in the ticketing system. 2. Provide monthly reporting of Helpdesk tickets, encryption compliance, patch deployment metering, and other metrics as needed. 3. Continuously improves the Helpdesk website to meet the needs of the customers. Propose ways reduce defects and in-turn, calls to the Helpdesk. 4. Processes user account adds changes, and deletions. 5. Performs other duties as required REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): -Strong customer service skills, -working knowledge of PC technologies including MS Windows 7 and 10, and basic PC troubleshooting. -Excellent communication skills, both oral and written are required. -Ability to help faculty, staff, and students in person, by phone, or by chat. -Ability to be detail oriented and able to follow defined processes. –-Ability to work a flexible schedule PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): -SKILLED IN REPORTING METRICS -ACTIVE DIRECTORY EXPERIENCE -DETAIL ORIENTED -PROACTIVE IN IDENTIFYING WAYS TO IMPROVE PROCESSES. REQUIRED EDUCATION/CERTIFICATIONS: ASSOCIATE DEGREE IN IT AND 2 YEARS RELATED WORK EXPERIENCE IN A TECHNICAL CALL CENTER OR HELPDESK POSITION. PREFERRED EDUCATION/CERTIFICATIONS: ASSOCIATE DEGREE AND 5 YEARS EXPERIENCE WORKING IN A CALL CENTER/HELPDESK POSITION. HELPDESK INSTITUTE CERTIFICATIONS.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 67498 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), IT Services job openings in ROCK HILL, SC Jobs List IT SERVICES SPECIALIST - 7811-1 Create date: 14-Dec-2017 Start date : 01/02/2018 Deadline : 12/21/2017 Client : York Technical College Description : SCOPE OF THE PROJECT: This position will provide support for our student facing phone-in Helpdesk at York Technical College. This helpdesk also provides in-person walk-in assistance for our students. The posit.... (This job is for - job Jobs in SC ROCKHILL Specialist - (in ROCK HILL, SC))    IT Services job openings in other states Jobs List RFPGHID202322233 Inspection Software Replacement -NSPO Create date: 03-Apr-2023 Bid URL: https://solutions.sciquest.com/apps/Router/SourcingResponseReviewSubmit?ResponseId=2940991&tmstmp=1680030067730 Note: Email Submission Submission Deadline: 4/11/2023 3:00 PM MDT Start Date: 5/1/2023 End Date: 4/30/2023 Client: Granger-Hunter Improvement Distric Description: The Dis.... (This job is for - Software Implementation Jobs in UT WestValleyCity Consultant - (in West Valley City, UT)) PR192589-R24591 FDOT Job 2210 Custome Support Analyst A. -SP Create date: 27-Feb-2023 Link: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001075696638&anp=Ariba&community=3 Note: Email Submission Note: FDOT is accepting ONE (1) candidate submission per vendor for this Vacant position. Exhibit F: Resume Self - Certification form must be signed by the candidate Subm.... (This job is for - Technician Troubleshoot Jobs in FL DeLand Analyst - (in Deland, FL)) IT Managed Service Providers - 110.7-23-008 Create date: 19-Jan-2023 start date:3/13/2023 submission deadline:02/28/2023 01:00 PM CT client info : Management & Budget, Office of Description: The State of North Dakota acting through its Office of Management and Budget, State Procurement Office, intends to participate in a Cooperative Purchase effort for Information Tec.... (This job is for - Jobs in ND Bismarck Consultant - (in Bismarck, ND)) PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (683461) Create date: 17-Jun-2022 Start Date : 6/20/2022 End Date : 06/30/2023 Submission Deadline : 06/19/2022 Client Info : PennDOT Description : ***This requisition requires an hour-long virtual interview via Teams.*** ***Client would prefer candidates local to the Harrisburg.... (This job is for - job Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) Job Service North Dakota - Notice Of Intent 6-17-2022 Create date: 17-Jun-2022 start date:7/11/2022 submission deadline:6/24/2022 client info : Job Service North Dakota Description: The State of North Dakota acting through its Office of Management and Budget, State Procurement Office, on behalf of the North Dakota Higher Ed Institutio.... (This job is for - Jobs in ND Bismarck Consultant - (in Bismarck, ND))     (Developer: IT Services, Active Directory, Troubleshoot, Network Planning in ROCK HILL, SC)

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