Troubleshooting Time Management Skills Help Desk Consultant (Jobs in Hartford, C   Requirement id 118281 Job title Consultant Job location in Hartford, CT Skills required Troubleshooting, Problem Solving Skills, Help Desk Support., Time Management Skills Help Desk Open Date 02-Aug-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Troubleshooting, Problem Solving Skills, Help Desk Support., Time Management Skills Help Desk start date:8/16/2021 End date:08/15/2022 submission deadline:08/06/2021 client info : CT OEC Note: * Candidate must be local or willing to commute or relocate. Description: Less than 2 yrs exp Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associates degree in a related area. We are looking for an engaged and self-motivated help desk technician to provide fast and useful technical assistance on multiple computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Responsibilities include: Supporting the customer through the problem-solving process; Recording events and problems and their resolution in logs; Following up and updating customer status and information; Responding to queries on the phone, via email, in person, or through remote access; Identifying and suggesting possible improvements on procedures; Manage help desk tickets promptly; Ability to work independently, demonstrate problem-solving skills, and ability to escalate when necessary; Create, edit, and maintain high-quality comprehensive documentation; Write, organize, and streamline content for best flow and communicate the information in a way that is engaging and understood by the target users. Preferred skills: Self-manage work assignments and meet deadlines; Balance multiple projects with competing deadlines and manage to change priorities; Strong attention to detail and the ability to work under pressure; Proven experience as a help desk technician or other customer support role; Good understanding of computer systems, mobile devices, and other tech products; Ability to diagnose and resolve technical issues; Proficiency in English; Must be a good listener and should be able to multi-task at work; Have the ability to think fast and be creative to solve complex customer issues; An adaptable, continuous learner, leveraging a growth mindset; Excellent communication and time management skills; Customer-oriented and cool-tempered.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118281 while calling.   Other jobs in CT: Bristol (4), Hartford (1), Shelton (6), Westport (1), Windsor (4), Windsor Locks (1), Troubleshooting job openings in Hartford, CT Jobs List Application Developer - Level 3 - .NET Developer Create date: 29-Jun-2022 start date:8/1/2022 End date:08/01/2023 submission deadline:08/01/2022 client info : CT CJIS Note: * Position Location: On Site * Candidate Must Be Local Description: The CJIS team requires a Senior.Net Developer to desi.... (This job is for - TroubleshootingCJIS Jobs in CT Hartford Developer - (in Hartford, CT)) LAN Support Technician - Level 2 - 8029 Create date: 27-Apr-2021 start date:05/13/2021 End date:05/13/2022 submission deadline:4/30/2021 client info : CT DOL Note: * Candidate must be local or willing to commute or relocate. Description: 2-5 yrs exp Full-time professional work ex.... (This job is for - LAN Troubleshooting Jobs in CT Hartford Consultant - (in Hartford, CT)) LAN Support Technician - Level 2 - 8023 Create date: 26-Feb-2021 start date:3/15/2021 End date:03/15/2022 submission deadline:03/03/2021 Note: * Candidate must be local or willing to commute or relocate * This position is on-site to work within the Helpdesk/Desktop Support Unit .... (This job is for - LAN Troubleshooting Hardware Jobs in CT Hartford Consultant - (in Hartford, CT)) Application Systems Analysis/Programming Manager - Level 4 Create date: 17-Nov-2020 start date:01/04/2021 End date:07/05/2021 submission deadline:12/7/2020 client info : CT DAS Description: Forge Rock Administration – At least 3 years of experience and use cases with the following: Experience in designing, depl.... (This job is for - Troubleshooting MYSQL Jobs in CT Hartford Manager - (in Hartford, CT)) Help Desk Analyst - Level 1 - 55853 Create date: 15-Sep-2020 start date:09/21/2020 End date:09/21/2021 submission deadline:09/17/2020 client info : CT DCF Description: The agency needs to continue the service of this Help Desk Technician 3 consultant position. The candidate will participate in the development.... (This job is for - Troubleshooting Jobs in CT Hartford Analyst - (in Hartford, CT))    Troubleshooting job openings in other states Jobs List Desktop Support IV - 129926 Create date: 30-Apr-2024 No of Submissions : 2 Start date : 06/03/2024 End date : 06/30/2024 Submission deadline : 5/3/24 4:00PM CST. Client info : DOC Note : * Interview Process: In-person interview required. * Duration: 6-30-24 with extensions possible * On-site or Remote? Candi.... (This job is for - Troubleshooting Imaging Jobs in WI Madison Consultant - (in Madison, WI)) NCDOT - Inventory Specialist (733266) Create date: 03-Apr-2024 Onsite start date :04/15/2024 End date :07/05/2024 submission deadline : 04/04/2024 client info :NCDOT Description : This is an onsite position in Raleigh, NC. This position will support duties consistent with documenting and.... (This job is for - Troubleshooting Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Stafford County - System Administrator 3 (730455) Create date: 25-Mar-2024 Hybrid start date :04/15/2024 End date :12/15/2024 submission deadline : 3/28/2024 client info : Stafford County Description : GENERAL DEFINITION OF WORK: The Systems Administrator is responsible for the installation, configur.... (This job is for - Troubleshooting Jobs in VA Stafford Administrator - (in Stafford, VA)) NCOSA - Service Support Analyst (730847) Create date: 11-Mar-2024 Onsite start date :03/18/2024 End date :09/06/2024 submission deadline : 03/15/2024 client info : Office of the State Auditor - TIMS - Technology and Information Management Services Description : Office of the State Auditor requires one .... (This job is for - Troubleshooting Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Help Desk II -127504 Create date: 06-Mar-2024 start date : 03/18/2024 End date : 06/30/2024 submission deadline :3/8/24 at 4:00PM CST client info : DOC Note: * Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round. * Duration: Through 6/30/24 with extensions.... (This job is for - Troubleshooting Jobs in WI Madison Consultant - (in Madison, WI))    Troubleshooting job openings in CT Jobs List System Engineer - Level 4 - 53949 Create date: 27-Aug-2018 Start Date :09/04/2018 End Date :03/04/2018 Submission Deadline :08/31/2018 Client Info : CT DESPP PROJECT DESCRIPTION Primary infrastructure rollout includes Design, configuration and impementation with monitoring of routers, switches, firewalls, wireless access points, wirel.... (This job is for - Troubleshooting Jobs in CT Middletown Engineer - (in Middletown, CT)) Software Developer - 31759 Create date: 07-Feb-2018 Client Info : State Of Connecticut Candidate must be our W2 Employee Candidates RTR form should be only on the name of APEX Systems We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Description: Position emphasis is on service tier development with C#, WCF and middle tier data acc.... (This job is for - CJIS Troubleshooting Jobs in CT EastHartford Developer - (in East Hartford, CT)) (Consultant: Troubleshooting, Problem Solving Skills, Help Desk Support., Time Management Skills Help Desk in Hartford, CT)

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