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Troubleshooting Monitoring Interpersonal Sills Developer
(Jobs in Hartford, CT)
 
Requirement id 109222
Job title Developer
Job location in Hartford, CT
Skills required Troubleshooting, IT Help Desk, Monitoring, Interpersonal Sills
Open Date 13-Aug-2020
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Troubleshooting, IT Help Desk, Monitoring, Interpersonal Sills

Start Date : 08/14/2020
End Date : 10/02/2020
Submission Deadline : 08/14/2020

Client Info: CT DSS

Description :

SCOPE OF WORK

As part of the Information Technology Services (ITS), the consultant will be required to provide basic support and troubleshooting, such as hardware, software, password resets, printer support, break/fix instructions. A Level 1 tech gathers and analyzes information about the users issue and determines the best way to resolve their problem. Level 1 may also provide support for identified Level 2 and Level 3 issues where configuration solutions have already been documented.

Specific Services Required

Desktop Services: Considerable imaging and deployment experience required. Familiarity with Free Open Ghost (FOG) a plus but not required. Diagnoses and resolves simple computer and software problems using a variety of diagnostic tools; uses diagnostic tools to identify hardware and/or software problems and initiates repair; rebuilds PCs and reconfigures user specific settings; installs new software releases of simple to moderate complexity; coordinates installation of and installs, modifies and maintains hardware and/or software; configures and installs terminal emulation software for host connection; performs related duties as required.

Network Services: Provides first level support for basic network connectivity, or related network issues for the user community; assists with diagnoses and resolution of basic network problems; provides user support and on the spot training to users; performs related duties as required.

Required Skills / Experience

2 to 5 Years of experience in Information Technology (IT) operations support areas. At least 2 years of experience must be in a Help Desk team environment. The successful candidate must have strong interpersonal skills and the ability to thrive in a fast paced environment.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 109222 while calling.
 
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(Developer: Troubleshooting, IT Help Desk, Monitoring, Interpersonal Sills in Hartford, CT)
     
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