Troubleshooting Peripherals Microsoft Office Desktop Support Consultant (Jobs in   Requirement id 144459 Job title Consultant Job location in Madison, WI Skills required Troubleshooting, Windows system, Peripherals, Microsoft Office Desktop Support Open Date 20-Nov-2023 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Troubleshooting, Windows system, Peripherals, Microsoft Office Desktop Support Start date : 01/08/2024 End date : 3 Months from projected start date Submission deadline :Tuesday November 28th, 2023 at 4:00PM CST. Client info : UW - Madison Note: * Interview Process: 30 Minute Zoom Interviews * Duration of the Contract: 3 months. Expected start date is January 8th for onsite training. * Onsite or Remote? 100% Onsite. Candidates must be a WI resident or willing to relocate. Description : Provides information technolgy (IT) support services to end users in support of institutional technology operation. Provides trainingy to end users. ESSENTIAL RESPONSIBILITIES: 1. Completes procurements, installations, configurations, repairs, and modifications of various technology hardware, software, and associated components under general supervision 2. Identifies, troubleshoots, resolves, and/or escalates basic and more complex data, network connectivity, client/server processes, and application issues according to established policies and procedures 3. Maintains operational functions of technology systems to ensure appropriate integration, compatibility, and functionality according to established user requirements 4. Serves as a point of contact for individuals and groups providing standard-level organizational information about technology resources and addressing their needs 5. Facilitates individual and group end user trainings, answers questions, and provides information specific to non-routine and more complex information technology end user products and services TASKS: 1. Ensures the adoption of campus-prescribed cybersecurity practices in all technology implemented within the school. 2. Keeps updated on state of the art in computer, networking, and audio-visual technology. 3. Serves as one primary point of contact for all IT-related issues within the School and the UW Veterinary Care Teaching Hospital, ensuring that help desk tickets are logged and responded to for each case. 4. Working with the teams Cybersecurity Engineer and Systems Engineers, ensures newly configured equipment (and existing equipment requiring service) is configured according to protocols defined by them and by campus. Top Skills & Years of Experience: Installation of computers, monitors, and peripherals - 1-2 years of experience Troubleshooting Windows system error messages - 1-2 years of experience Installation of software such as Microsoft Office - 1-2 years of experience Nice to Have Skills: Understanding SCCM/MECM task sequences and deploying software via software center   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144459 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Troubleshooting job openings in Madison, WI Jobs List Help Desk II -127504 Create date: 06-Mar-2024 start date : 03/18/2024 End date : 06/30/2024 submission deadline :3/8/24 at 4:00PM CST client info : DOC Note: * Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. 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