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UX Mentoring Agile Development Problem Solving Skills Testing Background Consultant<
 
Requirement id 117577
Job title Consultant
Job location in Hartford, CT
Skills required UX, Mentoring, Written And Verbal Communication Skills, Agile Development Problem Solving Skills
Open Date 25-Jun-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: UX, Mentoring, Written And Verbal Communication Skills, Agile Development Problem Solving Skills

Description:

Experiences Required for This Role

UX Research Management – At least 5 years of experience and use cases with the following:

UX research team management, recruiting, and hiring
Leading and mentoring UX researchers to support career development
Demonstrating and teaching others how to apply a range of research methods
Regularly meet with product teams to understand strategy, discover blockers, manage quality, and help ensure UX prioritization
Ensure that UX researchers have clearly prioritized deliverables for every milestone
Review research deliverables your team creates and provide feedback to ensure high-quality output
Build relationships with other managers across disciplines, and act as a liaison with teams throughout the wider organization that have ongoing research needs
Actively seek out difficult impediments to our efficiency as a team (process, tooling, and so on), and propose and implement solutions that will enable the entire team to work more efficiently
Exert significant influence on the overall objectives and long-range goals of the UX research team

User Acceptance Testing – At least 3 years of experience and use cases with the following:

Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
Helping to discover problems while the service is being developed, not once it is live
Checking the operating environment to make sure test results are valid
Helping increase user and agency confidence in future service or product delivery
Helping reduce the risk of reputational damage
Recruiting and leading testing groups
Running research sessions with users
Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following:

Working with enterprise scale digital platforms and products
Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations – At least 3 years of experience and user cases with the following:

Communication and collaboration with state-wide partners
Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
Comfort in blazing a path through an ambiguous work environment
Judgement fitting to the ever-changing environment
Government-specific task management

Knowledge, Skills and Ability

UX Research

Expert-level knowledge in the field of UX research with of experience in hands-on research
Experience managing UX researchers or large research teams
Outstanding communicator both verbally and in writing
Strong collaboration skills
A proven record of driving change through UX research
Passion for the field of UX research
Evangelize research. Share user insights within the broader organization and externally in creative ways to increase empathy
Able to plan in an agile fashion, manage work, and build CTDS program around UX research

User Acceptance Testing

Knowledge of best practices for user experience research and testing
Willingness to participate ethnographic research and interviews

Performance in Complex Situations

Ability to distill complex concepts into simple ideas
Exceptional verbal and written communication skills
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Comfort in blazing a path through an ambiguous work environment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117577 while calling.
 
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(Consultant: UX, Mentoring, Written And Verbal Communication Skills, Agile Development Problem Solving Skills in Hartford, CT)
     
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