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VPN Troubleshooting Citrix MS Office Specialist
(Jobs in Albany, NY)
 
Requirement id 134754
Job title Specialist
Job location in Albany, NY
Skills required VPN, Troubleshooting, Citrix, MS Office
Open Date 27-Jun-2022
Close Date
Job type Contract
Duration 30 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: VPN, Troubleshooting, Citrix, MS Office

Description:

Qualifications

IT Specialist - Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
36-60 months (Mid-Level)– Candidate is able to work independently, without assistance.
48 Months of experience troubleshooting and supporting Microsoft Windows 7 and higher operating systems.
48 Months of experience working with and supporting Microsoft Office (Outlook, Word, Excel, Access).
36 months experience writing scripts and modifying existing programs to add or fix functionality.
48 months experience supporting and repairing printers and multifunction devices.
48 months experience creating or updating system support and end user documentation.
48 months of experience troubleshooting and supporting Citrix, VPN and wireless networking.
24 months experience working in a criminal justice secured environment with access to highly sensitive data
48 months experience working in and supporting a mid to high level enterprise environment.
36 months experience in creating and modifying Access databases

Day-to-Day tasks

Assess, diagnose and resolve a wide variety of computer issues both hardware and software related.
Perform hardware repairs on PCs and laptops, when necessary, replace parts as needed.
Work directly with ITS staff to develop, test and apply configurations to the DNA laboratory information management system (DLIMs) following all standards, guidelines and current processes.
Review and determine solutions to staff software needs and problems.
Assist users with backing up data and the migration to new hardware.
Maintain accurate hardware asset information.
Provide end user training in general computer use and specific software platforms.
Research new technologies.
Conduct end user needs assessments for new technology
Support printers, multifunction devices, and various other peripherals.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134754 while calling.
 
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(Specialist: VPN, Troubleshooting, Citrix, MS Office in Albany, NY)
     
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