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Project Manager Customer Support Experience Accessibility Testing Manager
(Jobs
 
Requirement id 57411
Job title Manager
Job location in PISCATAWAY, NJ
Skills required Project Manager, Testing Tools, Project Management, Customer Support Experience Accessibilit
Open Date 24-Oct-2016
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Project Manager, Testing Tools, Project Management, Customer Support Experience Accessibilit

Start Date : 11/28/2016
End Date : 02/25/2017
Submission Dead Line : 10/28/2016
Description:

- Accessibility project manager and tester

- Understands accessibility on multiple platforms (desktop, tablet, mobile, and mobile apps)

- Knowledge and comfort level using Assistive technology tools such as JAWS, VOX, Keyboard Navigation

- 2+ years of professional experience with usability analysis, testing, and research for customer experience for people using assistive technology tools or have some form of disability that requires special accessibility

- People will experience writing accessibility requirements, test cases, and using assistive technology tools is a plus

- Need a great communicator eager to learn, proactively engage in knowledge building and is comfortable in an enterprise environment but also has experience with small companies

- Customer Experience Testing role is primarily for our digital ops and Retail Stores

- Candidate will test (but not limited to) New/Modified Products and Service and National Verizon Retail policies

- Analyzing data from reporting and also data retrieved from Usability Testing Tools from Survey Monkey, OpinonLabs, Foresee, usertesting.com, Customer /User Focus Groups, Optimal workshops

- Retail Experience a plus

- Bachelor Degree in Marketing / Behavioral Science/Psychology or work experience equivalent

- Desire a candidate with experience in usability testing, customer experience testing, accessibility testing, and research analysis background

- Accessibility Testing, Project Management, and Customer Experience Testing
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 57411 while calling.
 
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(Manager: Project Manager, Testing Tools, Project Management, Customer Support Experience Accessibilit in PISCATAWAY, NJ)
     
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