Workstations Change Management Public Safety Agency Specialist (Jobs in Milwauke   Requirement id 137982 Job title Specialist Job location in Milwaukee, WI Skills required Workstations, Printer Hardware, Support Specialist, Change Management Public Safety Agency Open Date 09-Dec-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Workstations, Printer Hardware, Support Specialist, Change Management Public Safety Agency start date : 12/26/2022 End date : 12/31/2022 submission deadline : 12/13 at 4:00pm CST. client info : Milwaukee County Note : * Interview Process: Microsoft Teams with audio and video on, 1 round of interviews * Duration: 12/31/2022 contract ends, with the ability to renew every year * Remote or On-site? Local candidates or willing to relocate at the candidates expense. Description : The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 & 2 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution. A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors. The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices. ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Provide daily support for PC hardware and software, including Windows 10, Office 365 and other enterprise applications. ? Participate in installing, configuring, and maintaining computer operating systems and images. ? Install and troubleshoot peripherals for users. ? Aid in troubleshooting smartphones and other related ad hoc devices. ? Asks appropriate probing questions to gather relevant information to aid in resolution of request. ? Documents, tracks and monitors client incidents and requests in ticketing system to ensure timely and accurate resolution. ? Sets client expectations when opening and assigning tickets and ensures all request/services are executed on time in accordance with service level agreements with the business. ? Prioritizes and escalates support incidents and requests based on business impact and documented guidelines. ? Makes recommendations to better assist end users and improve the overall efficiency of daily operating procedures. ? Acquires and maintains current knowledge of core hardware standards and applications, as well as new technologies/applications being introduced in order to provide technically accurate solutions to clients. ? Assists in special projects as needed. ? Participates in on call rotation. COMPUTER SKILLS: ? Workstation, printer and peripheral maintenance and support skills. ? General understanding of Client/Server environment. ? Experience with Microsoft Active Directory and Azure Active Directory. ? Solid understanding of Microsoft products, including Windows operating systems and the Office suite of applications. ? Demonstrate analytical approach to problem resolution. ? Familiarity with Microsoft System Center Configuration Manager (SCCM) imaging software. QUALIFICATIONS: ? Ability to understand basic business practices. ? Ability to manage working in a high stress environment. ? Take ownership for work and initiative for requests, incidents and problems. ? IT Professionalism in all aspects of the position. ? Outstanding customer service skills and attitude. ? Ability to prioritize projects and customer requests.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137982 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Workstations job openings in Milwaukee, WI Jobs List Desktop Support II - 122866 - SP Create date: 28-Sep-2023 Start date : 10/23/2023 End date : At least 1560 Hours from projected start date Submission deadline : 10/5/2023 at 4:00pm CST. Client info : Milwaukee County Note : * Interview Process: Microsoft Teams with audio and video on, 1 round of interviews * Duration: Until 12/31/2023.... (This job is for - Workstations Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support I -115790-SP Create date: 03-Apr-2023 Start date : 04/24/2023 End Date : 12/29/2023 Submission deadline :Monday April 10th @ 4 pm CST Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: From hire date to the end of 2023 (12/29/2023) * Local candidates or willing to relocate at the cand.... (This job is for - Workstations Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))    Workstations job openings in other states Jobs List DECAL IT Support Specialist 2 (722909) Create date: 19-Oct-2023 Onsite start date :11/13/2023 End date :10/15/2024 submission deadline :10/24/2023 client info :DECAL-IT Description : Under general supervision, provides management information system user support on a continuing basis either by phone.... (This job is for - Workstations Jobs in GA Atlanta Specialist - (in Atlanta, GA)) NJMVC - Help Desk (707892) Create date: 03-Aug-2023 Start date :08/01/2023 End Date :06/30/2024 Submission deadline : Client Info :Motor Vehicle Commission - Mvc Systems Administration Note:Onsite Description :This individual will be supporting the helpdesk. Oversees timely delivery of quality technical support to internal and external customers.... (This job is for - Hardware Workstations Telecommunications Jobs in NJ Trenton Consultant - (in Trenton, NJ)) TAX Computer Tech Technical Support Analyst ONSITE (683599) Create date: 27-May-2022 Start Date : 06/20/2022 End Date : 06/30/2022 Submission Deadline : 6/2/2022 Client Info : TAX Description : ON SITE Required: 100% from DAY ONE. This is the 2nd of two roles that still needs to be filled Parking is available at a reduced rate ($4.... (This job is for - Workstations Installation Jobs in VA Richmond Analyst - (in Richmond, VA)) Help Desk Support II - 730-29073W165-17 Create date: 16-Aug-2017 Start Date : 09/01/2017 End Date : 02/28/2018 Submission Dead Line : 08/20/2017 client info : ODOT Description : Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests f.... (This job is for - Workstations Troubleshooting Jobs in OR Salem Developer - (in Salem, OR))    Workstations job openings in WI Jobs List Desktop Support IV -125912 Create date: 04-Jan-2024 start date : 02/05/2024 End date : 06/30/2024 submission deadline :1/10/24 at 4:00PM CST. client info : DOC Note: * Interview Process: Teams Video * Contract Duration: 6/30/24 with possibility of extension * Onsite or Remote: Candidate must be a CURRENT WI resident. No.... (This job is for - WorkstationsPeripherals Jobs in WI Madison Consultant - (in Madison, WI)) (Specialist: Workstations, Printer Hardware, Support Specialist, Change Management Public Safety Agency in Milwaukee, WI)

Featured Jobs DHCP LANWAN Analyst (Jobs in Atlanta, Georgia) JavaScript Communication Analyst (Jobs in Richmond, Virginia) Agile SCRUM Manager (Jobs in Madison, Wisconsin) Cisco LAN Manager (Jobs in Stafford, Virginia) Dataverse SQL Developer (Jobs in Raleigh, North Carolina) Data Developer (Jobs in Durham, North Carolina) SOAP JavaScript JSON SQL Administrator (Jobs in Salem, Oregon) MicrosoftOffice Consultant (Jobs in Golden, Colorado) GIT Automation Ansible Engineer (Jobs in Raleigh, North Carolina) SCRUM Azure Analyst (Jobs in Lansing, Michigan)