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MS Office 2007 2010 Remote Assistance Dameware Or Like Product Certification A+ Or
 
Requirement id 52966
Job title Analyst
Job location in Little Rock, AR
Skills required ADH Help Desk Analyst, Resolving Hardware And Software Issues, Resolving Network Issues, MS Office 2007 2010 Remote Assistance Da
Open Date 20-Apr-2016
Close Date
Job type Not specified
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: ADH Help Desk Analyst, Resolving Hardware And Software Issues, Resolving Network Issues, MS Office 2007 2010 Remote Assistance Da

Description:


The Technical Help Desk Support is responsible for providing a wide variety of technical phone support for end user desktop, peripheral, and network support. A professional courteous attitude is critical in this client-facing role.
1. Respond to phone calls and emails regarding user requests for computer assistance. Unlock accounts, reset passwords, direct users to appropriate staff for proprietary software issues, resolve browser issues, troubleshoot software and hardware computer issues, troubleshoot Microsoft Office issues. When unable to assist, create tickets in Service Desk (HESK) application to escalate.


Required Skills:


* Resolving Hardware and Software Issues
* Windows XP, 7, 8,
* Microsoft Office 2007 and 2010
* Update and add accounts to AD
* Resolving Network issues
* Experience with Remote Assistance (Dameware) or like product
* Certification (A+ or MCDST)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 52966 while calling.
 
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ADH Help Desk Analyst job openings in Little Rock, AR
Jobs List

ADH Help Desk Analyst - 452243
Create date: 21-Apr-2016
Description:


The Technical Help Desk Support is responsible for providing a wide variety of technical phone support for end user desktop, peripheral, and network support. A professional courteous attitude is critical in this client-facing role.
1. Respond to phone calls and emails regarding user requests for computer assist.... (This job is for - job Jobs in AR LittleRock Analyst - (in Little Rock, AR))
 
 
 
 
(Analyst: ADH Help Desk Analyst, Resolving Hardware And Software Issues, Resolving Network Issues, MS Office 2007 2010 Remote Assistance Da in Little Rock, AR)
   
 
     
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