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Tablet Set Up Cisco Switches Remote Access CISCO Certification MS Certified System
 
Requirement id 107612
Job title Team Lead
Job location in Little Rock, AR
Skills required Desktop Support, Office 365, Active Directory, Tablet Set Up Cisco Switches Remote Acce
Open Date 19-Jun-2020
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Team Lead: Desktop Support, Office 365, Active Directory, Tablet Set Up Cisco Switches Remote Acce

Start Date :7/1/2020
End Date :06/30/2021
Submission Deadline:6/24/2020

Note:

* Travel Required - travel expenses reimbursed.

* Valid Drivers License

* Current Vehicle Insurance Certificates

Description:

The Lead/Supervisory Technician (Central Office) will coordinate support through local site IT technicians, managed both directly and remotely. These technicians are responsible for the daily tasks needed to provide support to their responsible sites.

The Lead/Supervisory Technician will focus on the support provided by these subteams as well as the support needed to these subteams from other IT resources (Network team, Server team, Business Process team, etc.).Daily activities include operational support escalations, personnel management, budget stewardship, project deliverables and achieving ARCareerEd Technical objectives. Additional duties, projects, or IT initiatives may also require assistance when needed.

- Work with ARCareerEd IT Leadership to define and support business IT needs.
- Prioritize business needs within the available support model, escalating issues/needs when appropriate
- Supervise/support ARCareerEd (locally staffed) Field Service Technicians delivering customer service, focusing on all IT activities for designated sites, including daily support, pc lifecycle management, application support, network support, server (if onsite) support, and the customer experience
- Responsible for submitting any disciplinary-related concerns to ARCareerEd IT Leadership for review and approval
- Provide project oversight for IT initiatives and organizational IT goals
- Liaise with vendors and other business contacts for IT needs – staffing, toolsets, and other resources
- Help manage expenses as governed by ARCareerEd IT Leadership
-Work as part of a team within ARCareerEd IT Department as support to teammates, and understanding the Desktop Support role within the Central Office IT subToteam.
- Improve individual value to both the ARCareerEd IT Department by maintaining current support and skills in areas specific to the Desktop Support, Network Support and Unified Telecommunications (UC) environment.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107612 while calling.
 
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JOB SUMMARY

.... (This job is for - Jobs in AR Acxiom Analyst - (in Acxiom, AR))
(Team Lead: Desktop Support, Office 365, Active Directory, Tablet Set Up Cisco Switches Remote Acce in Little Rock, AR)
     
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