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Help Desk Desktop Support Consultant
(Jobs in SAN DIEGO, CA)
 
Requirement id 58429
Job title Consultant
Job location in San Diego, CA
Skills required Customer Service Skills, TroubleShooting Skills, IT Professional, Help Desk Desktop Support
Open Date 22-Dec-2016
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service Skills, TroubleShooting Skills, IT Professional, Help Desk Desktop Support

Start Date : 01/17/2017
End Date : 01/16/2018
Submission Deadline : 12/28/2016
Description :

USPS-ITO Service Delivery Consultant II, No Clearance|Tier II

Description

Position is to support the County of San Diego contract. Desktop Services Tier II technician. Installation, configuration, testing, and of Personal Computers, Laptops, Printers, and Software for the County of San Diego customers which is funded via the resource units in the contract for the equipment/Software that he/she will be supporting.

Skills Required:
Desktop OS (Windows 7, Windows 8.1)
Basic level server hardware replacement skills
Customer service skills
Basic data backup skills
Minimum 2 year remote and on site troubleshooting experience
Attention to detail
Sense of urgency and communication skills

Optional Skills:
Process documentation skills
Server installation experience
Installation of new Software utilizing remote tools.
PC and Printer troubleshooting and repair.
Application and hardware configuration for new equipment
Data transfer from one device or drive to the next
Customer interaction and communication
Testing and validation of new resource units and images during creation
Moving and relocating customer equipment from one site location to the next for site moves, remodels, etc.

IF YOUR CONTRACTOR IS SELECTED, THEY CANNOT START WORK UNTIL A WORK ORDER IS CREATED AND THEIR ORDER IS IN CONFIRMED STATUS. Additional help guides, the ABC NDA and the supplier guidebook can be found on the supplier portal HP Supplier Portal for Agency Contractor Suppliers . If you have questions, please direct them to the AC Labor Desk Contact: Michael Rice: michael.pat.rice@hpe.com or USPS_AC@hpe.com
ATTACH THE DOCUMENTS NO LATER THAN 48 HOURS PRIOR TO THE WORK ORDER START DATE. Orders will need at least two days to move through internal approvals.

IF YOUR CONTRACTOR IS SELECTED DO NOT START WORK UNTIL THE START DATE ON THE CONFIRMED ORDER.

PLEASE NOTE: ABC/NDA documentation must be uploaded as one combined file to the onboarding topic Assignment Begin Checklist located on the manage tab of the Work order.
The Candidate Bill Rate submitted to this Job Posting should not exceed $36.16/hour.

Location Category

HP Site

Overwrite payment terms

N/A

CATW

Yes

Pre-Identified Candidate Name

(No Value)

Pre-Identified Candidate Supplier

(No Value)

Dress Code

Business Casual

Work On Site Required

Yes

Client Interface Required

Yes

Overtime Required

No

Ship to address

16550 West Bernardo Drive

Ship to city

San Diego

Ship to state/province (enter N/A if not applicable)

CA

Ship to country

US

Ship to postal code (enter N/A if not applicable)

92127

Dual Assignment

No

CW Policy Exception Number

Required if Dual Assignment is "Yes"

Prime Contract Numbers

NA
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 58429 while calling.
 
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(Consultant: Customer Service Skills, TroubleShooting Skills, IT Professional, Help Desk Desktop Support in San Diego, CA)
     
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