SMS Analyst (Jobs in SF, CA)   Requirement id 107552 Job title Analyst Job location in SF, CA Skills required Business Analysis, Oral And Written Communication, Excel, SMS Open Date 17-Jun-2020 Close Date Job type Contract to Hire Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Business Analysis, Oral And Written Communication, Excel, SMS Candidate must be our W2 Employee. Candidate must be local : Yes Job Description : Location: SF (will begin 100% remote) 12 Month contract The Alerts Platform is used to communicate servicing messages to customers via email, push and SMS. These messages are generally customer product usage driven – account statement ready notifications, balance updates, credit card usage notices, etc. The platform is highly automated and has elaborate interconnections with upstream product systems to send several billion messages annually. This new role is with the Ad Hoc Alerts Team, which is part of the Alerts Platform product management group. The Ad Hoc team leverages key aspects of the Alerts Platform to provide customized, manually executed, one-time or limit duration alerts. The team works with alert requestors from a wide array of product areas across the bank and facilitates the entire end-to-end process. This starts with developing content and targeting specifications, insuring all needed controls have been passed, spending a considerable amount of time performing the actual setup and execution of the alert and finally, following up with post-send analysis and investigations as needed. Primary responsibilities for this role may include but are not limited to: Effectively juggle multiple ad hoc communication efforts simultaneously while working across varying business lines in a fast-paced, deadline driven, dynamic environment Set up message content and targeting data files while performing quality assurance activities on both Proactively shift between the detail and big picture aspects of the work at hand. This involves being detail oriented to detect problems, for example, with data formats or content issues like missing punctuation or broken hyperlinks. It also involves stepping back to ask questions when all the assembled pieces of the communication effort do not seem to yield a coherent customer experience. Collaborate with line of business partners and various functional support teams including legal, communication, technology and analytics in support of the communications initiatives. Required Qualifications 6+ years of experience in one or a combination of the following: digital business analysis, data analysis, content publishing, digital platforms, digital consulting Strong, clear and concise written and oral communication skills Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Experience using Microsoft Excel to manipulate data sets Desired Qualifications Ability to dissect technical problems, analyze data, and recommend potential solutions Experience collaborating with cross functional business partners and supporting various business lines within a large corporation Experience with content management applications, including Tridion Content Management System Knowledge and understanding of project management principles: tracking deliverables and coordinating tasks and activities Experience with various forms of digital messaging platforms (Email, SMS, Push, etc.)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107552 while calling.   Other jobs in CA: Anaheim (4), Brea (3), Brisbane (2), Carlsbad (3), Concord (1), Culver City (1), Cupertino (5), Downtown Los Angeles (3), El Monte (3), El Segundo (1), Foothill Ranch (2), Irvine (1), La Jolla (2), Lake Forest (1), Larkspur Landing (1), Long Island (1), Los Angeles (27), Newport (1), Newport Beach (3), Orange (2), Orange County (7), Pasadena (1), Poway (5), Rancho Cordova (1), Redwood City (3), Sacrament (1), Sacramento (19), San Diego (87), San Francisco (24), San Jose (4), Simi Valley (1), South San Francisco (1), Westlake Village (2),    Business Analysis job openings in other states Jobs List Business Analyst/Consultant III - 129593 Create date: 19-Apr-2024 No of Submissions : 1 Start date : 05/06/2024 End date : 06/30/2024 Submission deadline : 4/23/24 at 4:00PM CST. 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