Troubleshoot Consultant (Jobs in Golden, CO)   Requirement id 137552 Job title Consultant Job location in Golden, CO Skills required Help Desk Environment, Windows, Written And Oral Communication Skills, Troubleshoot Open Date 15-Nov-2022 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Help Desk Environment, Windows, Written And Oral Communication Skills, Troubleshoot Start Date : 11/21/2022 End Date : 06/30/2023 Submission Deadline : 11/18/2022 Client Info : CO DOT Note : * Position Location : On Site * Candidate Must Be Local Description : The purpose of this Help Desk position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams. The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician: Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues Escalate unresolved issues to the next Tier Install, make changes and repair computer hardware and software Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Assist with onboarding and offboarding of new or outgoing users. Install, configure, maintain and upgrade PC software.   Qualifications for Help Desk Technician: Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation  Must be able to pass a background check Proficiency with Windows and IOS computers Excellent oral and written communication skills Detail oriented and highly organized to keep tickets in order Ability to remain calm and professional in stressful situations Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment Understanding and appreciation for information security within systems and user devices. Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus Able to complete on site work 100% of the time   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137552 while calling.   Other jobs in CO: Denver (5), Fort Collins (1), Help Desk Environment job openings in Golden, CO Jobs List Help Desk Support I - CDOT ITS NOC Create date: 02-Jun-2022 start date:6/27/2022 End date:06/30/2023 submission deadline:06/14/2022 client info :CO DOT Note: * Position Location: Hybrid * Candidate Must Be Local. Description: The purpose of this Help Desk position is to provide .... (This job is for - Linux Jobs in CO Golden Consultant - (in Golden, CO))    Help Desk Environment job openings in other states Jobs List Help Desk II - 122972 - SP Create date: 03-Oct-2023 Start date : 11/06/2023 End Date : 06/30/2024 Submission deadline : 10/6/2023 at 4:00 PM CST. Client Info : DOA Note : * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: Hire through 6/30/24 with extensions. * Local candidates or willing to.... (This job is for - Intune Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 112644 - SP Create date: 03-Jan-2023 start date : 01/30/2023 End date : 06/30/2023 submission deadline : 1/12 at 4:00 PM CST. client info : DOA Note : * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: 6/30/23 with extensions * Local candidates or willing to relocated at cand.... (This job is for - Intune Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Support Technician - SME Level - 111838 - SP Create date: 22-Nov-2022 start date : 12/12/2022 End date : 9/30/2024 submission deadline : 11/29/2022 client info : MDEK12 – Mississippi Department of Education Note : * On-site/Off-site (must be local or relocate to Jackson, MS area) Description : Troubleshooting Jobs in MS Jackson Consultant - (in Jackson, MS)) PR63940-R5793 Customer Support Business Analyst -SP Create date: 23-Aug-2022 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000000999486901&anp=Ariba&community=3 Note: Online Submission Submission Deadline: 8/29/2022 Start Date: 9/5/2022 End Date : 6/30/2024 Client: Florida Department of Health (FDOH) Description: PU.... (This job is for - Jobs in FL Tallahassee Analyst - (in Tallahassee, FL)) Administrative Services Assistant 5 - 58794 Create date: 09-Aug-2022 start date:8/22/2022 End date:06/30/2023 submission deadline:08/15/2022 client info: TN DHS Note: * Position Location: Remote Description: Job Code 73164 Summary: under general supervision, is responsible for professional staff wo.... (This job is for - MS Office Intune Jobs in TN Lexington Consultant - (in Lexington, TN))     (Consultant: Help Desk Environment, Windows, Written And Oral Communication Skills, Troubleshoot in Golden, CO)

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