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Network Services Consultant
(Jobs in Waterbury, CT)
 
Requirement id 136491
Job title Consultant
Job location in Waterbury, CT
Skills required Desktop Management, Active Directory, Security Protocols, Network Services
Open Date 20-Sep-2022
Close Date
Job type Contract
Duration 1 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Management, Active Directory, Security Protocols, Network Services

start date:9/30/2022
End date:10/31/2023

submission deadline:09/30/2022

client info : CT DOC

Note:

* Candidate Must Be Local

Description:

The Board of Pardons and Paroles (BOPP) is seeking a Computer (Helpdesk/LAN) Technician Level 1

Objectives for this engagement include:

Desktop Services:

• Diagnose and resolve personal computer, laptops and phone problems;
• Diagnose simple software problems;
• Build and deploy tablets and laptops including configuring user specific settings;
• Install new software releases of simple to moderate complexity;
• Manage Active Directory user accounts;
• Manage agency copiers/printers;
• Implement security protocols on computer hardware;
• Assists end users in resolving hardware and software issues in person or by fielding telephone calls and email communication.

Network Services (wired and wireless):
• Provide first level support for network connectivity or related network issues;
• Assist with, diagnosis and resolve simple network problems;
• Assist with the configuration of network components;
• Assist BOPP in updating network and adding end users to such network
• Perform related duties as required.

Miscellaneous:

• Assist in Video Teleconferencing production, equipment installation and deployment.
• Update / maintain conference room technology on a daily basis;

3. SCOPE OF WORK:

Number of Consultants needed

The project requires one full-time level 1 Computer Technician (helpdesk /LAN technician)

Required Skills/Experience:

All applicants for this Statement of Work must have a minimum of 2 years of experience in computer hardware/software/LAN network installation and troubleshooting. Please indicate knowledge and experience related to these areas on résumés.

• Expert in building laptops, tablets, desktops with MS Windows 10 operating system

• Proven record installing and troubleshooting software in Windows environment: MS Office, Web browsers, end user equipment such as printers (Toshiba, HP) and scanners (Fujitsu, HP)

• Proven record working with wired and wireless LAN networks, CAT5 – CAT6 cabling, network drivers installation and troubleshooting, connecting new users to the domain

• Basic knowledge of teleconferencing using MS Teams and ZOOM

• Ability to document, track and monitor end user problems to facilitate a timely resolution

• Good written and verbal communication skills with ability to provide extensive documentation as needed

• Strong experience writing documentation

• Strong ability to work with staff of varying skill levels (executive, technical and non-technical)

Nice to Haves:

• A+ Certification
• CCNA Certification
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 136491 while calling.
 
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(Consultant: Desktop Management, Active Directory, Security Protocols, Network Services in Waterbury, CT)
     
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