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Ability To Prioritize And Manage Multiple Projects Simultaneously Good Oral And Wr
 
Requirement id 92961
Job title Consultant
Job location in Windsor Locks, CT
Skills required Desktop Support Technician, Problem Solving Skills, not found, Ability To Prioritize And Manage Multipl
Open Date 28-May-2019
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support Technician, Problem Solving Skills, not found, Ability To Prioritize And Manage Multipl

Start Date : 06/01/2019
End Date : 09/30/2019
Submission Dead Line : 06/07/2019
Client Info : CT CAA

Description :

Overview: The ideal candidate will be providing hardware and software support in a Windows environment. Candidate will be responsible and accountable to provide courteous onsite hands on assistance to end users as well as supporting many industry standard and non-standard software packages.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include, but are not limited to the following:

Address user tickets regarding hardware and software thru the CAA support system.
Provide deskside or remote support, including installing and upgrading software, installing hardware and configuring systems and applications.
Troubleshoot and repair desktop computers to ensure they interconnect with multiple systems including network drives and business productivity applications.
Provide staff with device support on laptops, tablets, and smartphones.
Daily visual inspection of terminal equipment such as display monitors and stick PCs.
Provide end-user support for a variety of web applications including Office 365.
Migrating PCs from Windows 7 to Windows 10 or higher platform.
Answer how to questions and resolve issues related to networked printers, scanners, faxes and any other peripheral equipment.
Follow up with clients to ensure their systems are functional.

QUALIFICATIONS:

Proven work experience as a Desktop Support Technician or similar roll.
Understanding of Microsoft environment/network including Active Directory, operating systems and business software.
Strong knowledge and understanding of the Windows 10/7 operating systems.
Knowledge of network security practices and anti-virus programs.
Considerable ability to analyze IT systems equipment problems to develop and implement effective solutions.
Customer-oriented attitude.
Excellent customer service either face-to-face, thru telephone conversations or electronic interaction with clients.
Considerable oral and written communication skills.
Excellent collaboration and problem-solving skills.
Excellent problem-solving and multitasking skills.
Ability to plan, organize, and prioritize.
Ability to work under pressure.

6-8 yrs exp Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associates degree in a related area.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 92961 while calling.
 
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(Consultant: Desktop Support Technician, Problem Solving Skills, not found, Ability To Prioritize And Manage Multipl in Windsor Locks, CT)
     
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