Databases TroubleShooting Skills Microsoft Products LANWAN Writing Skills Analyst<   Requirement id 133321 Job title Analyst Job location in Deland, FL Skills required Software And Hardware Support, Root Cause Analysis, Call Tracking, Databases TroubleShooting Skills Microso Open Date 22-Apr-2022 Close Date Job type Not specified Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Software And Hardware Support, Root Cause Analysis, Call Tracking, Databases TroubleShooting Skills Microso Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=it7ih7.fd&awcharset=UTF-8 Note: FDOT is accepting ONE (1) candidate submissions per vendor for this Incumbent position. Note: Exhibit F-Resume Self-Certification Form must be signed by the candidate Submission Deadline: 4/26/2022 2:00 PM EST Start Date: 7/1/2022 End Date : 6/30/2023 Client: Florida Department of Transportation (FDOT) Description: 4 Scope of Services Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. 5 Education Bachelors Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. 6 Experience Typically has 2 to 5 years of IT work experience with demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving/troubleshooting skills. 7 Primary Job Duties/ Tasks Intermediate professional level role. Provides support of medium to high complexity. Works in a team as a team member. May coach more junior technical staff. Duties and Responsibilities will include but are not limited to: Developer; Project Manager; Analyst; Designer; Data Administration; DB Technical Support; Manager/Supervisor; and staff functions as required by the FDOT Business Systems Support Office or their management that is consistent with Business Systems Support Office practices such as Employee Conferences, Orientation, Staff/Team Meetings, Safety, Evaluation, Committees, Security, Recognition, Performance Measures, Logging of time, Management and Control, Provide training, Receive Training, BSSO Standards and Technical Teams, Agile Development, Information, Standards Development Methodology (ISDM), IRMC requirements, IRR proposals/submittals/recommendations, Create (software), Maintain (software), FDOT Enterprise Library, Internet Collaboration, Great Ideas, BSSO Enterprise Application Coordinator, Customer Support, FDOT Internet Website Coordinator, WEB Reviews, End User Development, AD Governance, SharePoint User Group, Technical Advisory Group, Web Standards, SharePoint Team, Outages (Systems/Office/Facilities Down), Application Documentation, Service Desk Queue Management, & Reception. 8 Job Specific Knowledge, Skills and Abilities (KSAs) 1. Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment 2. Advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments 3. Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware 4. Ability to do advanced troubleshooting on various manufacturers of computers 5. Ability to plan, organize, manage and track projects 6. Ability to communicate effectively both verbally and in writing 7. Ability to read, understand, and comply with the departments policies 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133321 while calling.   Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),    Software And Hardware Support job openings in other states Jobs List NCDOT - Specialist- Expert (702865) Create date: 24-Jan-2023 Onsite Start date :02/06/2023 End Date :06/23/2023 Submission deadline :01/30/2023 Client Info :NCDOT Description : --------------------------------------------- ***The candidate will work on-site in Raleigh and travel to statewide DOT offices. The NCDIT-Transportation is .... (This job is for - Communication Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Desktop Support IV - 113103 - SP Create date: 06-Jan-2023 start date: 01/30/2023 End date: 06/30/2023 submission deadline: 1/13/23 at 4:00PM CST. client info : DOC Note : * Interview Process: Teams Video * Contract Duration: 6/30/23 with possibility of extension * Onsite or Remote: Candidates MUST reside in Wisconsin or relo.... (This job is for - Maintainence Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Technician 4 - 108397 - SP Create date: 24-Aug-2022 start date:9/12/2022 End date:10/31/2022 submission deadline:9/1 at 4pm CST. client info : ITS Note: * Position will be 100% onsite at the Bismarck location. Local candidates only. Description: Individual will work as a member of.... (This job is for - job Jobs in ND Bismarck Consultant - (in Bismarck, ND)) Desktop Support - 57195 Create date: 16-Jun-2022 start date:6/13/2022 End date:06/30/2023 submission deadline:06/20/2022 client info : TN DOE Note: * Candidate must be local: Description: Job Code 07554I Performs desktop computer support assignments, with an emphasis on deskto.... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN)) VSU - Technical Support Analyst (677112) Create date: 01-Mar-2022 Start Date :03/14/2022 End Date :06/10/2022 Submission Deadline: :03/4/2022 Client Info: VSU Note : * Agency Interview Type: Web Cam Interview Only Description: If selected, contractors will have 2 telework days other 3 days (schedule to be discusse.... (This job is for - Equivalent Jobs in VA Petersburg Analyst - (in Petersburg, VA))    Software And Hardware Support job openings in FL Jobs List Doc196805 Job 2210 Customer Support Analyst A. Entry -SP Create date: 22-Apr-2022 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=it5qns.fd&awcharset=UTF-8 Note: FDOT is accepting ONE (1) candidate submissions per vendor for this Incumbent position. Note: Exhibit F-Resume Self-Certification Form must be signed by the candi.... (This job is for - Troubleshooting Jobs in FL Chipley Analyst - (in Chipley, FL)) Doc158951 Job 2210 Customer Support Analyst B Inter -SP Create date: 11-May-2021 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=gmi807.fd&awcharset=UTF-8 Note: Exhibit G: Resume Self-Certification Form must be submitted. Note: OIT is accepting ONE (1) candidate submission per vendor for this NEW position Troubleshooting Jobs in FL Gainesville Analyst - (in Gainesville, FL)) (Analyst: Software And Hardware Support, Root Cause Analysis, Call Tracking, Databases TroubleShooting Skills Microso in Deland, FL)

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