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Troubleshooting .NET Visual Studio Experience With Relational Databases Winforms W
 
Requirement id 65915
Job title Analyst
Job location in Tallahassee, FL
Skills required Systems Analyst, Computer Science, Information Systems, Troubleshooting .NET Visual Studio Exper
Open Date 01-Dec-2017
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Systems Analyst, Computer Science, Information Systems, Troubleshooting .NET Visual Studio Exper

Note for Recruiter : Please get the signature from the candidate on the Exhibit-B Form ...

Submission Deadline : 12/6/2017 11:00 AM
Start Date : 1/1/2018
End Date : 6/30/2018

Client : Florida Department of Transportation

Description :

Scope of Services

The OIT Application Services is looking for a Senior Technical Business/Systems Analysts to join the team. The Senior Technical Business/Systems Analysts will report to the Manager for the Engineering and Operations (E&O) Team, but will work across multiple projects and teams to help fulfill needs. The selected candidates will be responsible for providing technical support for all applications for which the team is responsible. Strong problem solving, analytical, and communication skills are required. These are Technical Business/Systems Analyst positions requiring both business analysis and programming experience serving as liaisons between the customers and the OIT to provide technical solutions. Must develop and maintain expertise in the business unit(s) supported by the E&O team, as well as, an understanding of the systems/applications supported. Will review current system documentation to gain familiarity with the customers operations, understanding their processes and functions, and understanding the applications security methods and processes. Will review current application system program components and databases to become familiar with applications functionality, workflow, and data storage. Responsible for providing daily maintenance support of multiple applications/systems through the monitoring of the Departments Service Desk system and determining resolutions for reported issues and problems. This may involve technical solutions of application data corrections in database, or functional business solutions by informing the customer of the steps and procedures to follow to resolve the issue or problem. The selected candidates must possess experience and understanding of multiple technological platforms; specifically, .NET, SQL Server, and Oracle. Must have the ability to use database tools to review and understand application systems database objects and data; tables, triggers, procedures, functions, and packages for determining what is causing the issue or problem and provide resolution.

Education

Bachelors Degree in Computer Science, Information Systems or another related technical field, or equivalent work experience.

Experience

3 to 5 years of business/systems analysis or development experience.

Primary Job Duties/ Tasks

The submitted candidate must be able to perform the following duties and/or tasks:
1. Monitor Service Desk queue and resolve support tickets as assigned.
2. Assign service desk tickets to the appropriate person or group for proper resolution and ensures all Service Level Agreements are met in a timely manner.
3. Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork.
4. Perform advanced troubleshooting to determine cause of problem.
5. Provide high level of customer service by providing status and information to the customer.
6. Research and understand DOT business processes and their inter-relationships.
7. Gather, document, and manage business and technical requirements.
8. Assist customers with development of business cases.
9. Perform application testing.

Job Specific Knowledge, Skills, and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
1. Experience with .NET required
2. Experience with Visual Studio
3. Knowledge of the principles, practices and techniques of maintaining existing computing applications
4. Knowledge of relational database theorie
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 65915 while calling.
 
Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),
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Note for recruiter : Please get the signature of exhibit-B form from the candidates..

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Description :

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