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Computer Science IT Management SCCM Desktop Support Consultant
(Jobs in Atlanta
 
Requirement id 134153
Job title Consultant
Job location in Atlanta, GA
Skills required Information Technology, Information System, Computer Information System, Computer Science IT Management SCCM Desk
Open Date 31-May-2022
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Information Technology, Information System, Computer Information System, Computer Science IT Management SCCM Desk

Start Date : 6/27/2022

End Date : 12/27/2022

Submission Deadline : 05/25/2022

Client Info : GTRI-Information Systems Department


Description :

To provide customer service for the Support Units of GTRI and assist the Systems Support team of the Information Systems Department in the day-to-day IT operations. Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments.

Work Schedule: Telework- 50% remote, 50% onsite, However, it is determined by the need for each week.

Major Responsibilities:
Provide technical support for users that submit help requests to the Jira ticketing system and the help desk phone line. Create and update Windows workstation images. Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation and application related problems. Update desktop software/applications; maintain documentation on installed applications. Create and manage user accounts in Exchange Admin Center and Active Directory. Provide users with assistance in working in specific applications. Maintain/troubleshoot office related equipment and applications such as VoIP phones, copiers, fax machines, printers, building access system and email accounts. Perform other related duties as assigned.

Requirements:
- US citizenship
- Bachelors degree in: Information Technology, Computer Information Systems, Computer Engineer, Computer Science, IT Management or related Technology degree
- Minimum 2 years experience
- Active Directory
- SCCM
- Windows/Mac Desktop Support
- Remote support
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134153 while calling.
 
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(Consultant: Information Technology, Information System, Computer Information System, Computer Science IT Management SCCM Desk in Atlanta, GA)
     
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