Office 365 Adobe Professional Active Directory Printer Troubleshooting Desktop Ima   Requirement id 107831 Job title Specialist Job location in Atlanta, GA Skills required Desktop Support, Windows 7, Windows 10, Office 365 Adobe Professional Active Dir Open Date 29-Jun-2020 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Specialist: Desktop Support, Windows 7, Windows 10, Office 365 Adobe Professional Active Dir Start Date :7/20/2020 End Date :01/31/2021 Submission Deadline:7/2/2020 Client Info:DCA/Info Systems Description: Under broad supervision, provides assistance to the Georgia Dept. Community Affairs computer system users. Answers questions or resolves computer problems for clients in person, via telephone, email or from remote locations. May serve as lead worker. Reporting to the IT Client Services Manager, Helpdesk Representative III is a member of the IT Infrastructure Team that identifies, plans, designs, delivers, operates and controls Tier I and Tier II services offered at the client. The IT Client Services Team is seeking an experienced, self-motivated Help desk Representative III with demonstrated competence and thought leadership capability to contribute toward the success of our business operations and improvement initiatives. The Help desk Representative III is responsible for effectively provisioning, configuring, installing, operating, documenting, maintaining, monitoring and reporting of systems hardware, software and related infrastructure performance. Primary Responsibilities: Under supervision, assists clients with Tier I issues and Tier II support for issues beyond their subject matter expertise. Work and communicate with state employees, internal clients, to provide information and services targeted to meet client expectations. Analyze information to determine nature and extent of client requirements and concerns. May serve as liaison between clients and technical staff in implementation and development of business process automation. Provides ongoing operational and user assistance to address application problems, provide on-call application support and assist users with application operations. Responds to internal and external client concerns both remotely and to provide desk side support as well. Receives additional training as required, to gain full proficiency and experience in all areas. May perform clerical duties in support of the unit. Provides information to answers to inquiries from external clients regarding all aspects of specific program area of unit. • Provide on-line and desk side help desk services for all users, to identify and resolve IT operational issues. Provided documented service procedures for all resolutions. • Provide end user support (including IT Incident, Problem, or Request Tickets) for all end user-based systems (e.g., business and/or custom applications, devices). • Demonstrate experience designing, installing and supporting workstations, and agency IT systems environment containing a blend of Windows Servers 2008-2012, Windows workstations, LAN, VPN, O365 E5, Microsoft SharePoint, Active Directory, VOIP, business and custom applications. • Demonstrate experience installing and supporting one or more recent Microsoft enterprise level products (Exchange 2007 or newer, SQL 2005 or newer, MS Access, ODBC, System Center suite, SharePoint 2010 or newer, etc.). • Perform printer installations and toner replacement activities. • Proactively provide KPI reports, and documentation on systems / application operations using Microsoft Office (Word, Excel, or PowerPoint) Minimum Qualifications: • Incumbent shall possess High school diploma or GED and 2-3 years of experience handling clients, questions, complaints, and/or providing information. Bachelors Degree from an accredited college or university in a computer related field – i.e. Computer Information Systems or Computer Science is a plus. • Demonstrate excellent interpersonal, oral and written communication skills. • Imaging machines (Dell/Win 10) and Inventory Management experience is desired • Demonstrated experience working in ITIL Service Management organization is   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107831 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Desktop Support job openings in Atlanta, GA Jobs List Desktop Support Tech Sr -62628 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :11/01/2024 submission deadline : 04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: On Site Description : Departmen.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Desktop Support Tech Sr -62627 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :12/31/2024 submission deadline :04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: On Site Description : Departmen.... (This job is for - Troubleshoot Jobs in GA Atlanta Consultant - (in Atlanta, GA)) FCBH Desktop Support Analyst (730356) Create date: 27-Feb-2024 Onsite start date :04/01/2024 End date :06/30/2024 submission deadline :03/01/2024 client info :FCG Description : Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with.... (This job is for - Equivalent Jobs in GA Atlanta Analyst - (in Atlanta, GA)) FCBH Desktop Support Analyst (727501) Create date: 09-Jan-2024 Onsite start date :01/29/2024 End date :06/30/2024 submission deadline :01/08/2024 client info : FCG Description : Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues o.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA)) FCBH Desktop Support Analyst (722855) Create date: 19-Oct-2023 Onsite start date :11/20/2023 End date :10/18/2024 submission deadline :10/24/2023 client info :FCG Description : Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues o.... (This job is for - Jobs in GA Atlanta Analyst - (in Atlanta, GA))    Desktop Support job openings in other states Jobs List CLIENT TECHNOLOGIES TECHNICIAN - INTERMEDIATE - 11189-1 Create date: 12-Apr-2024 Start date : 05/13/2024 Submission deadline : 4/19/2024 Client info : Department of Social Services Note : * INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? - INTERVIEW WILL BE BY INTERVIEW PANEL, IN PERSON OR SKYPE/TEAMS WITH VIDEO. * SCHED.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) Desktop Support III -127777 Create date: 01-Mar-2024 Start date : 04/08/2024 End Date : 06/30/2024 Submission deadline : 03/08/2024 at 4:00PM CST. Client Info : DOT Note : * Interview Process: Microsoft Teams * Duration: Through 6/30/2024 with possible extension * Remote or On-site? Candidate MUST be a WI resident or willing to relo.... (This job is for - OS Jobs in WI Madison Developer - (in Madison, WI)) Desktop Support IV -127130 Create date: 13-Feb-2024 Start date : 03/18/2024 End Date : 06/30/2024 Submission deadline : February 20, 2024 at 4:00PM CST. Client Info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set.... (This job is for - Jobs in WI Milwaukee Developer - (in Milwaukee, WI)) Desktop Support IV - 126551 Create date: 25-Jan-2024 Start date : 02/26/2024 End date : 06/30/2024 Submission deadline : January 29th at 4:00PM CST. Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be s.... (This job is for - MS Office Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 125555 Create date: 21-Dec-2023 Start date : 02/12/2024 End date : 06/30/2024 Submission deadline : Friday, January 5, 2024 at 4:00PM CST. Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interview.... (This job is for - Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))    Desktop Support job openings in GA Jobs List GDC Technical Support/GETS Administrator (684975) Create date: 09-Jun-2022 Start date :07/04/2022 End Date :06/30/2023 Submission deadline :06/14/2022 Client Info :GDC - OIT Description : The Georgia Department of Corrections (GDC) protects the public by operating safe and secure facilities through the development of professional staff and effective offender managemen.... (This job is for - job Jobs in GA Forsyth Administrator - (in Forsyth, GA)) The Desktop Support Tech - 53269 Create date: 16-Apr-2018 Start Date :05/1/2018 End Date :10/31/2018 Submission Deadline :04/25/2018 Client Info :GaSOS Description : The Desktop Support Tech is part of the IT Infrastructure team and will be responsible for defining, developing, and implementing end user device solutions for Secretary of .... (This job is for - job Jobs in GA Macon Consultant - (in Macon, GA)) The Desktop Support Tech - 53107 Create date: 22-Feb-2018 Start Date :03/15/2018 End Date :09/14/2018 Submission Deadline :2/27/2018 Client Info : GaSOS Description : The Desktop Support Tech is part of the IT Infrastructure team and will be responsible for defining, developing, and implementing end user device solutions for Secretary of S.... (This job is for - Equivalent Jobs in GA Macon Consultant - (in Macon, GA)) (Specialist: Desktop Support, Windows 7, Windows 10, Office 365 Adobe Professional Active Dir in Atlanta, GA)

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