Complex Enterprise Solutions Testing Background Specialist (Jobs in Atlanta, GA   Requirement id 140742 Job title Specialist Job location in Atlanta, GA Skills required Technical Support, IT Software Developer, IT Application Development, Complex Enterprise Solutions Testing Bac Open Date 09-May-2023 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Technical Support, IT Software Developer, IT Application Development, Complex Enterprise Solutions Testing Bac Remote Start date :06/05/2023 End Date :06/30/2024 Submission deadline :05/22/2023 Client Info :GDOT - IT App Description : ------------------------------------------------------ As a COTS Software Engineer Specialist for the commercial-off-the-shelf COTS Applications Operations team within the Georgia Department of Transportation, you will provide technical support, development, troubleshooting, and issue resolution with cots applications primarily developed on the .NET framework and Java. You will work closely with clients, end-users, Product Software Engineer Specialist members, and product support vendors to ensure the successful delivery of high-quality support services. Functional areas with cots applications are all aspects of the business: contract management, invoice management, permit processes, emergency operations, and management, and others. Key Responsibilities: • Provide technical support and troubleshooting for COTS applications with technologies such as .NET and Java • Ability to build and run applications from source control repositories, understand technical documentation provided by vendors, find the root cause of issues, and add to backlog Sprint list for release fixes. • Assist in fixing bugs for release when assigned. Escalate bug issues that require additional resources and major changes to the application to the team lead/supervisor and project manager. Document findings and the root cause of the problem and meet with the assigned product vendor support to provide conclusions. • Analysis of updates, business requirements, and enhancements between COTS applications with the assistance of a Software Architect and Database Architect when assigned. • Knowledge of SQL statements in SQL Server and Oracle to analyze issues reported in the application. • Provide SQL statements for applications with backend support tickets and follow up database standards for the approval cycle for the team lead, database team, and architects. • Work with the assistance of architects and DevOps when assigned. • Troubleshoot, document, and resolve cot software issues and bugs. • Analyze, resolve, document, and track support tickets and issues in a ticketing system, add comments, and communicate with the users on the resolution completion. • Required skills to work with vendor support teams for additional assistance or during the deployment. • Communicate effectively with clients and stakeholders regarding technical issues and solutions. • Perform routing validations and monitoring of cot applications. • Assist with System Operations Team in deployments. • Participate in database, software, infrastructure upgrade analysis, validation, and deployments. • Participate in server upgrades for Business Continuity and Disaster Recovery (BCDR) in the organizations private cloud infrastructure using the VMWare vSphere Metro Stretched Cluster (MSC). • Follow the Information Technology Service Management (ITSM) processes used within the organization (Incident > Problem > Change) in ServiceNow (Ticking system). Required Qualifications: • Bachelors degree in Computer Science, Information Technology, or a related field • 5+ years of experience in development, software support, or related role • Strong knowledge of the .NET framework and related technologies • Experience with Oracle and SQL Server databases to perform queries • Excellent problem-solving skills and attention to detail • Strong communication skills and ability to work collaboratively with clients and team members • Experience writing knowledge base articles to support custom applications • Developed applications in .NET technologies with Kendo UI Telerik, Web API, REST API, JSON, S   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140742 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Technical Support job openings in Atlanta, GA Jobs List Administrator -62626 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :11/01/2024 submission deadline :04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: Hybrid Description : Hartsfield Jackson Atl.... (This job is for - job Jobs in GA Atlanta Administrator - (in Atlanta, GA)) Technical Support -61986 Create date: 07-Feb-2024 start date : 02/19/2024 End date :03/19/2024 submission deadline :02/12/2024 client info : ATL - AIM General Note: * Position Location: On Site Description : A Desktop Support Technician plays a crucial role in providing .... (This job is for - A Security Jobs in GA Atlanta Consultant - (in Atlanta, GA)) DOAS Help Desk Analyst 1 (712632) Create date: 07-Jun-2023 Hybrid Start date :07/03/2023 End Date :06/30/2024 Submission deadline :06/09/2023 Client Info :DOAS Description : ------------------------------------------------------ Agency: Dept. of Administrative Services General Description Provide technical assistan.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GDOT Support Specialist (710299) Create date: 09-May-2023 Remote Start date :06/05/2023 End Date :06/30/2024 Submission deadline :05/22/2023 Client Info :GDOT - IT App Description : ------------------------------------------------------ As a Support Specialist for the Custom Applications Operations team within the Georgia Department of Trans.... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) GDOT - IT Applications Support Specialist 3 (657456) Create date: 16-Jul-2021 Start Date :08/16/2021 End Date :06/30/2022 Submission Deadline :07/30/2021 Client Info : GDOT - IT App Note : * Agency Interview Type: Either Web Cam or In Person Description : Job Summary: This position is a senior technical support position. .... (This job is for - Jobs in GA Atlanta Specialist - (in Atlanta, GA))    Technical Support job openings in other states Jobs List VDOT Technical Support Analyst 4 (732167) Create date: 05-Apr-2024 Hybrid start date :04/22/2024 End date :06/30/2024 submission deadline : 4/10/2024 client info :VDOT Description : *local candidates strongly preferred *ALL interviews conducted ONSITE, NO exceptions *FIRST 90 DAYS ONSITE, NO .... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT Technical Support Analyst 2 Colonial Heights (733244) Create date: 04-Apr-2024 Onsite start date :04/22/2024 End date :06/30/2024 submission deadline : 4/9/2024 client info : VDOT Description : **candidates local to the Colonial Heights, VA required for ONSITE work *ALL interviews conducted ONSITE, NO exceptio.... (This job is for - Troubleshooting Jobs in VA ColonialHeights Analyst - (in Colonial Heights, VA)) Video And Audio Evidence Review Tool-110.7-24-013 Create date: 01-Apr-2024 Start date : 08.01.2024 Submission deadline : 05/01/2024 10:00 AM CT Client Info : Management & Budget, Office of Description : ------------------------------------------------------ The STATE is soliciting proposals for a video and audio and evidence review platform for public defenders designed to expedi.... (This job is for - job Jobs in ND Bismarck Consultant - (in Bismarck, ND)) SCC Technical Support Analyst 2 (731722) Create date: 14-Mar-2024 Hybrid Start date :04/01/2024 End Date : 04/01/2025 Submission deadline : 3/19/2024 Client Info : SCC Description : ------------------------------------------------------ **local candidates required due to onsite requirement **Candidate selected MUST work onsite 100% in the first.... (This job is for - Help DeskMS Office Jobs in VA Richmond Analyst - (in Richmond, VA)) DVS - Technical Support Analyst 3 In NOVA - (729083) Create date: 09-Feb-2024 Onsite start date :02/19/2024 End date :08/30/2024 submission deadline :2/14/2024 client info :VDVS Description : Duration of assignment is expected to go 6 months with extension possible. Role is based in Warrenton, VA. Som.... (This job is for - job Jobs in VA Warrenton Analyst - (in Warrenton, VA))    Technical Support job openings in GA Jobs List KSU Enterprise Application Support Technician 1 (675086) Create date: 28-Jan-2022 Start Date :02/14/2022 End Date :08/12/2022 Submission Deadline :02/2/2022 Client Info :KSU - UITS Note : * Agency Interview Type: Either Web Cam or In Person Description : ON-SITE Job Summary: This position works closely with third .... (This job is for - Jobs in GA Kennesaw Consultant - (in Kennesaw, GA)) KSU Enterprise Application Support Technician 1 (664924) Create date: 05-Oct-2021 Start Date :10/25/2021 End Date :04/29/2022 Submission Deadline :10/11/2021 Client Info : KSU - UITS Note : * gency Interview Type: Either Web Cam or In Person Description : ON-SITE Job Summary: This position works closely with third .... (This job is for - Jobs in GA Kennesaw Consultant - (in Kennesaw, GA)) Technical Support - 53050 Create date: 02-Feb-2018 Start Date :03/1/2018 End Date :06/30/2018 Submission Deadline :02/16/2018 Client Info :West Georgia Tech Description : We are looking for 2 Technical support persons to fill roles in Waco, Ga and Lagrange ,GA. Not located in the Metro Atlanta area. The successful applicant will b.... (This job is for - job Jobs in GA Waco Consultant - (in Waco, GA)) Technical Support - 52899 Create date: 02-Jan-2018 Start Date :01/16/2018 End Date :03/30/2018 Submission Deadline :01/12/2018 Client Info :UWG Description : We are seeking an individual familiar with Ellucian Banner 9 experience that has both functional and technical knowledge in financial aid and accounts receivables (bursur). 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